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Job ID #1589 The Book Manager is responsible for the successful coordination of textbook orders, ensuring that they are ordered and received in a timely manner to meet the needs of our faculty and staff, that the orders are correct, that pricing is accurate. This position is also responsible for the success of textbook buyback program, textbook rental program, ebook program, and the trade book department. Seek immediate and effective resolution to customer service issues.
Order and oversee ordering of new and used textbooks as requested by faculty on the Oxford campus. Coordinate and maintain the buyback program for the Oxford campus. Suggest ways that the program could improve, considering convenience and ways to secure maximum market share.
Maintain the Textbook rental program by title selection, pricing structure, and develop a good marketing strategy for this program. Utilize software to set competitive prices for rental and purchased textbooks.
Update the website to allow sales online and use good practices to grow this business. Develop relationships with departmental liaisons on the Oxford campus to ensure that orders are received in a timely manner and with accuracy.
Oversee the receiving, pricing and shelving of new and used textbooks. Oversee the trade book department, determining which trade books are desirable, likely to draw in customers and positioning the offerings to boost sales. Compile and prepare various management reports as needed or requested.
Perform other duties as requested or assigned. Maintain inventory of the textbook and trade departments.
A bachelor's degree and at least two years of experience in textbook or book sales and operations. This position requires excellent communication, customer service and collaborative skills. Experience in supervising and training employees is required. An equivalent combination of education and experience is acceptable.
Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.
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