Unfortunately, this job is expired as of 8/25/2015.
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Under the direction of the Director of the IT department, consults, designs, manages and maintains complex campus wide technology systems. Manages projects and assignments. Provides tier II problem escalation on both the front end and back end of campus wide systems. Researches, investigates, analyzes, and resolves complex IT problems.
Graduation from an accredited institution with a bachelor’s degree in related field and one year of experience related to the summary of duties; OR an associate’s degree and three years of experience related to the summary of duties; OR any combination of education and/or experience related to the summary of duties totaling five years.
Knowledge in customer service, interpersonal, oral, and written communications, with experience in presenting ideas in user-friendly language.
Knowledge with various computer applications such as word processing, spreadsheets, database, presentations, internet tools, email systems and performance monitoring tools.
Knowledge with TCP/IP, application network protocols, firewall management, operating system configuration, anti-virus software, and relational database(s).
Skilled with troubleshooting hardware and software problems and the researching of technical issues, identifying and establishing scope and parameters of system analysis in order to define outcome criteria for operational accountability.
Skilled with Active Directory, Exchange, and SQL Server.
Skilled with operating systems and their standard applications, services and processes such as web servers, e-mail services, file systems, performance management, backup/restore, and access control.
Skilled in writing documentation, capacity planning, systems design, customer service, technical training, security audits, mentoring of junior team members.
Ability to work in a customer service, team-oriented, collaborative environment, being highly self-motivated with the ability to learn quickly.
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