Economics - Tenure Track Faculty - #F 004 - Metropolitan State University of Denver in Denver Colorado

Unfortunately, this job is expired as of 12/3/2012.

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Metropolitan State University of Denver

Denver, Colorado 80204

United States

Similar Opportunities Exist in the Following Categories

Detailed Job Description

- (20%) Help Ticket Support: Process tickets routed to the “Banner”, “MetroConnect”, “Imaging” and “Workflow” Teams. This includes Triage, customer contact, troubleshooting, and resolution of as many of these requests as possible.
– (20%) Banner Document Management and Workflow Support: System support for the University Document Management system and accounts, and development of Banner Workflows for University offices.
– (15%) Security Processing: Security request management for Banner forms/jobs, UC4, BRM, Cognos/ODS, Banner Document Management, and Banner Workflow accounts; acquiring Module Owner approvals.
– (15%) Research Issues: Research issues reported, and through analysis determine the root cause of the issues. Then, determine short and/or long term resolution to prevent future occurrences.
- (10%) Testing: Test code developed by the programmer/analysts, and coordinate testing with end users.
– (10%) Documentation: Working with other Programmer/analysts, document common processes for common problem resolution and submit them to the Help Desk Knowledgebase. Document new procedures.
– (5%) Administrative Support: Respond to calls made directly to programmer/analysts to ascertain the nature of the request or inquiry and attempt to resolve the issues/requests. Organize larger group meetings and training sessions, including room acquisition, etc.
– (5%) Other Duties as Assigned.

Keyword Phrases

  • Economics
  • Tenure Track
  • Denver
  • Assistant Professor
Employment Type:Faculty
Degree Required: Doctorate
Experience: At least 1 years
Level of Job: Assistant Professor
Type of Faculty:Tenure Track
Salary: Commensurate with Experience
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Best if Apply By 12/1/2012