Senior Systems Analyst - West Valley-Mission Community College District in Santa Clara California

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West Valley-Mission Community College District

Santa Clara, California

United States


Detailed Job Description

The Information Systems Department is seeking a talented individual to fill the position of Senior Systems Analyst.

Comprised of two colleges, West Valley College and Mission College, we are located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate our two colleges for our friendly staff and supportive atmosphere.

Under the direction of an assigned supervisor or the Information Systems Director, organize, coordinate and oversee day-to-day activities and operations in an assigned Information Systems area; provide technical expertise and consulting services related to the design, development, enhancement, and testing of computer applications and related equipment; train, supervise and evaluate the performance of assigned personnel. The Senior System Analyst will assume a lead position on user committees providing Information System expertise and recommendations about application systems. Work directly with an assigned supervisor or the Information Systems Director to prioritize and schedule Information System projects and activities.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.


100% of full time, 40 hours per week, 12 months per year, with anticipated start date of October 21, 2015. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the Supervisors Unit.

Work Location: Information Systems Department, located on the campus of West Valley College, Saratoga, CA.

We have begun a district-wide classification study of all regular, non-faculty staff positions. A classification study is a process of studying, analyzing, and describing the nature and level of work performed by employees. This classification study will ultimately produce uniform job descriptions for every employee.

The classification study will also include a compensation study that will provide information on what other employers pay employees who are performing similar duties. The District will use this information to ensure that our employees are adequately compensated.

The classification study started in November 2014 and is expected to take approximately 9-12 months to complete. As a result of this study, it is possible for the job description and/or compensation to change in this position opening.

Minimum Qualifications

Any combination equivalent to:
1. Education – Bachelor’s degree, preferably in Computer Science, Information Systems, or a related technical field. Four years of experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year-for-year basis;


2. Experience – Four years of increasingly responsible Systems Analysis, and experience in supervising and evaluating Information Systems programming staff;


3. Demonstrated ability to effectively work with persons of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

Desired Qualifications

  • Experience with Ellucian Banner or Oracle
  • Certification in batch process and reporting for current enterprise system providers.
  • Certification in data retrieval for current enterprise system providers.
  • Certification in in Rules Processing for current enterprise system providers.
  • Uniquery/Unibasic and Unidata command structure.

Examples of Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

  • Organize, coordinate and supervise day-to-day activities and operations of an assigned information systems area; schedule, monitor and evaluate staff and activities to ensure efficient information management services to District and campus personnel.
  • Develop appropriate work processes to accommodate District and campus needs for information management systems; assess timelines and workload; determine priorities and revise work schedules and priorities as needed.
  • Meet and confer with District management on the prioritization of work requests within the Information Systems area. Be flexible in staff and work assignments based on management priorities. Work under pressure to handle a variety of new assignments as well as keep existing commitments on schedule.
  • Work with other Information Systems departments to distribute resources and staff as needed in order to function as an effective department. Provide input to other Information Systems managers including recommendations for effective solutions to existing problems. Be proactive and communicate with Information Systems managers about future issues and assist in setting up department work schedules to handle these issues.
  • Be an active member of the District Enterprise Resource Planning (ERP) California users groups for any applications within your area of responsibility. Receive information from the vendor and the users groups about upgrades and changes to the systems. Communicate the information to other department staff such as the Director of Fiscal Services, HR Director, Vice President of Student Services and/or upper management.
  • Be an active member of any Information System committees and provide input and recommendations concerning Information Systems application software.
  • Plan, organize and oversee projects related to the design, development, enhancement and testing of computer applications and related equipment; evaluate proposed modifications and enhancements to ensure data integrity and effective system integration.
  • Work directly with the application team to prioritize work requests. Analyze user needs and confer with District and campus staff and administrators to determine system requirements; develop work plans and prepare estimates of time, labor, supplies and materials needed. Serve on the District’s prioritization committee or participate in meetings when Information Systems projects are discussed.
  • Maintain project budgets and records of expenditures in accordance with established District policies; provide input and prepare justifications to support staffing, equipment and supply requests.
  • Track vendor solution center calls and monitor the vendor’s solution message boards. Follow up with Information Systems staff on solution center calls to verify that only valid research calls are being made and the time being charged by the vendor is accurate. Run frequent work order reports and monitor user work requests.
  • Assist other Information Systems staff in preparing estimates on work assignments.
  • Meet with the assigned supervisor and/or Information Systems Director on a timely basis and provide information on employee assignments including completed assignments and work in progress. Keep track of backlog work assignments.
  • Prepare and maintain appropriate systems documentation; establish standards related to program development; Document custom processes and all systems procedures related to assigned application areas. Keep vendor documentation on-line and download any updates from vendor. Notify users of any documentation or procedural changes; conduct or provide for user training as required.
  • Oversee the installation of new and modified software applications; develop and maintain adequate system security procedures within the district’s ERP and other systems.
  • Set up user security classes to assure proper user access. Review user access with the District and College administrators. Make any recommended changes from administrators to assure security on all systems.
  • Research and analyze new technology and applications related to assigned information systems; maintain current knowledge of new equipment and system enhancements. Be an Information Systems representative for any new application technology that is presented to the District. Assign other Information Systems staff to assist in any research or analysis of application software.
  • Provide technical information and expertise to District and campus administrators, staff and others concerning computer systems, equipment and applications; assist in making recommendations for the purchase of new equipment as requested.
  • Using our ERP vendor’s programming language, make programming enhancements to existing application programs based on prioritized work requests from Admissions and Records supervisors, Finance accountants, HR specialists or other key department users.
  • Communicate with users and develop testing procedures for application program changes. Set up test schedules; assist in creating test data and be an active member of the test team. Work with the System Analyst to implement successfully tested programs.
  • Program using a wide variety of computer hardware and software including personal computers, server and mainframe computers, peripheral devices and related equipment.
  • Make recommendations on what software packages are compatible with the district’s application software.
  • Coordinate with Information Systems Operations for new printer requests and other peripheral devices that access the district’s application software.
  • Be an Information Systems application representative and attend meetings with administrators, faculty and department staff.
  • Confer with management and other Information Systems staff to evaluate, define and recommend alternative appropriate approaches to improving Information Systems.
  • Perform related duties as assigned.

Knowledge and Abilities

Knowledge of:

  • Organization skills using appropriate project management tools.
  • Project management skills including ability to create assignment timelines and to estimate costs.
  • Personnel supervision and personnel work scheduling.
  • Principles, practices and procedures required to develop, design and implement computer-based solutions to problems applicable to a Community College environment
  • Systems analysis and programming techniques.
  • Principles, tools and techniques used to write, modify, test, debug and document computer programs.
  • Programming background in a Community College environment; preferably at a California College with College application systems in the areas of Students, Financial Aid, Finance and HR.
  • Web applications (including registration, on-line applications).
  • High-level of programming languages such as: TSQL, Envision, .NET, or Visual Basic.
  • Utility software support tools such as editors, forms design and database query languages.
  • Program documentation and record keeping.
  • Microcomputer applications such as Word, Excel, Access.
  • SQL design and development tools or other client/server software development tools.
  • Internet server software technology including WWW, FTP, List and Mail Servers.
  • Web Publishing and database integration tools.
  • Interpersonal, analytical and problem solving skills.
  • Principles of training and supervision.
  • Excellent oral and written communication skills.

Ability to:

  • Organize, coordinate and oversee the day-to-day operations and activities in an assigned information systems functional applications area.
  • Prepare and present work schedules and task timelines for an assigned project.
  • Read budget reports. Knowledge of district budget processes including budget transfer request procedures.
  • Train, supervise and evaluate the performance of assigned personnel.
  • Confer with other campus and District personnel, administrators and faculty regarding system capabilities. Participate in district meetings concerning district requests for new applications or modification to existing applications.
  • Analyze user needs and develop effective solutions. Make recommendations concerning application changes to the Application Manager and/or Information Systems Director and to the users.
  • Provide technical expertise and consulting services related to the design, development, enhancement and testing of computer applications and related software.
  • Coordinate activities with other Information Systems groups to provide the users with a single source solution.
  • Provide leadership to projects, teams, task forces and other work groups.
  • Design, program, modify, install, implement and maintain software applications and systems to meet the needs of District staff and students.
  • Write, test, debug and document computer programs using high level programming languages.
  • Establish and maintain effective and cooperative working relationships with others.
  • Communicate effectively both orally and in writing.
  • Operate personal computer, peripheral devices and related equipment.
  • Prepare clear and concise written and verbal reports.
  • Keep abreast of developments in the computer science field.
  • Operate modern office equipment such as personal computer and related equipment, copier, automated telephone system and facsimile machine.
  • Relate effectively to people of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy.

Salary and Benefits

  • Anticipated Hiring Range: $8,125–$8,958 monthly (Supervisors Salary Schedule, Range 42, Steps A-C).
  • Employer-contributed medical, dental and vision for employee, spouse and dependents.
  • Employer-paid long term disability for employee.
  • Voluntary life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 22 days vacation leave accrued annually (25 days after 5 years).
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Educational growth incentive program from $35 to $175 monthly.
  • $500 longevity award annually after 10 years of service and $ 1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.
  • Position is union affiliated with required dues.
West Valley-Mission Community College District is an Equal Opportunity Employer

Keyword Phrases

  • Senior Systems Analyst
  • 2 Silicon Valley locations
  • student-centered learning environment
  • empowering diverse human capital
  • Business Analyst
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume