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The University of La Verne is a 120 year old, independent, comprehensive, doctoral granting institution in southern California with a strong emphasis on teaching excellence, community engagement, and an increasing commitment to research and publication. The University is designated as a Hispanic Serving Institution with a large proportion first-generation students. The University aspires to be a leader in higher education in meaningful and lasting advancement for diverse students, faculty, and staff. The successful incumbent will work collaboratively to support the mission, vision, and strategy of the University and play an integral role in serving faculty and staff towards the goal to become an employer of choice in Higher Education.
The University of La Verne Office of Human Resources welcomes collaborative and responsive applicants with excellent interpersonal and customer service skills for the position of Employee Relations and Title IX Manager. The Employee Relations and Title IX Manager facilitates employee relations, conducts investigations, manages compliance activities related to University policy and state and federal law, processes terminations, conducts exit interviews, processes unemployment claims, and conducts employee and supervisor coaching. Works closely with Student Affairs and the Office of General Counsel to oversee the University’s compliance efforts with regard to Title IX, as well as other laws and rules relating to Sexual Misconduct on campus. Responsibilities also include monitoring and analyzing workplace trends, policies, procedures, and practices to enhance all employees’ opportunities to contribute to the University goals and objectives.
1. Manages and responds to employee relations inquiries, investigations, corrective actions, and related activities. As directed, conducts investigations related to informal and formal complaints related to the Discrimination and Harassment policy, Title IX, Title VII, and other complaints that require investigation and follow through. Completes all investigations promptly.
2. Oversees the investigation and resolution of all reports of Sexual Misconduct involving all members of the University community. Conducts annual reports and reviews of all reports to identify and addresses any patterns or systemic problems within the University. Monitors compliance with all procedures, requirements and time frames. Provides advising about the reporting options and resources available at the University and in the community; provides assistance to any University employee regarding how to respond appropriately to a report of Sexual Misconduct. Maintains dotted line supervision for all University Title IX Coordinators.
Serves as an Employee Relations expert, providing counsel and guidance to Human Resources and the University about complex and escalated issues, such as interpretation of policies and practices, performance management, disability management, job eliminations and other terminations, conflict resolution, disciplinary action, and other issues that present significant risk to the university. Works closely with University General Counsel on all employment risk matters.
Assists management with maximizing employee performance and engagement. Coaches managers to provide them with supervisory techniques and tools. Helps management develop action plans to address performance issues. Conducts periodic visits to departments to provide proactive employee relations support.
Creates, maintains, and utilizes employee relations database to record, analyze, enters data, and process or close files for a wide variety of issues.
3. Serves as an Employee Relations expert, providing counsel and guidance to Human Resources and the University about complex and escalated issues, such as interpretation of policies and practices, performance management, disability management, job eliminations and other terminations, conflict resolution, disciplinary action, and other issues that present significant risk to the university. Works closely with University General Counsel on all employment risk matters.
4. Assists management with maximizing employee performance and engagement. Coaches managers to provide them with supervisory techniques and tools. Helps management develop action plans to address performance issues. Conducts periodic visits to departments to provide proactive employee relations support.
5. Creates, maintains, and utilizes employee relations database to record, analyze, enters data, and process or close files for a wide variety of issues.
6. Serves as an internal resource for management, staff, and faculty to ensure that they have an understanding of University employment policies, procedures, and practices and apply them correctly. Ensures compliance in all areas of Human Resources that are subject to local, state, and federal laws, including California law updates and developments, and prepares institutional reports as required.
7. Stays abreast of all rules and regulations, and ensures that the university remains labor compliant with regard to its internal relations. Documents, investigates, and resolves related incidents or directs escalated issues to the appropriate outlet. Coordinates and/or conducts training for supervisory staff, managers, administrators, and other employees on compliance topics, policies, and procedures in order to limit the University’s exposure to liability.
Provides recommended changes to and maintains all employee handbooks. Reviews employee handbooks for legal compliance and assist with disseminating compliance-related policies and procedures to employees.
8. Manages terminations and conducts exit interviews for staff and faculty. Takes a hands on role with special circumstances exit interviews by coordinating special requests for safety and OIT support. Analyzes exit data, identifies trends and makes recommendations to HR and department leaders to improve morale and retention on a quarterly basis.
9. Manage Unemployment Insurance functions on behalf of the University. Processes all related paperwork for Unemployment on behalf of the University in a timely manner. Communicates with UI Administrator. Represents the University at UI hearings. Coaches and prepares supervisors and other witnesses for UI hearings as needed.
Participates on institutional committees as assigned to represent Human Resources.
10. Performs other duties as assigned.
• Bachelor’s degree preferably in human resources management or related field required.
• 7-10 years of general Human Resources experience required.
• 3-5 years experience at a management or senior administrative level with emphasis on employee/labor relations required.
• Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements required, including but not limited to EEOC, FLSA, ADEA, Title VII, Title IX, ADA, FMLA, and NLRA. Clear understanding of recent Title IX developments, regulatory and enforcement guidance, and legislative initiatives.
• Experience conducting and managing complex and sensitive workplace complaints and investigations required.
• Ability to be responsive and accessible and to maintain a high level of tact when conducting confidential investigations required.
• Working knowledge of HRIS databases, Microsoft Office suites, electronic mail and calendar programs.
• Human Resource experience working in Higher Education preferred. SPHR or PHR certification desired.
• Conflict Resolution or Mediation certification preferred.
• Labor Relations/Union experience desired.
• Excellent written and verbal communication skills, including listening skills and the ability to negotiate and influence leadership desired. Demonstrated understanding and sensitivity towards experiences and expressions of trauma caused by sexual violence and harassment.
• Ability to perform in a time sensitive environment and work independently.
• Willingness to work collaboratively with key constituency groups and community partners.
• Knowledge of PeopleAdmin and Banner HR desired.
Benefits of employment include a comprehensive health and welfare plan, tuition remission program for employee, spouse and dependent children and a generous 10% contribution to the University’s 403B retirement plan.
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