Typical Essential Duties
- Functions as principal financial aid contact on a campus;
- Assists in developing and administering budget for specific areas supervised;
- Assists in coordinating the Scholarships, Student Financial Assistance and Veterans Affairs programs, including scholarships, loans, grants and related projects;
- Supervises and assists Financial Aid Officers in providing service;
- Functions as Financial Aid and Veterans Affairs liaison internally and externally on college behalf;
- Counsels students in financial aid matters;
- Monitors academic progress of recipients of financial assistance.
Bachelor's degree in a related field to assigned area, plus appropriate coursework. Master's degree is preferred. Experience Requirements*
One (1) year of management experience with some background in college financial aid work. Training in college counseling, business administration, accounting and data processing beneficial.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.
None. General Responsibilities
The classification is responsible for coordinating student services and activities in an assigned area. Incumbent responsibilities generally include providing direct student assistance; ensuring consistency and compliance with policies, procedures, and applicable regulations or guidelines; coordinating services with other departments and outside agencies; developing and evaluating programs and services; coordinating and facilitating special events; and, developing marketing and promotion strategies. Incumbents may have formal supervisory responsibility over support and/or technical staff.
These duties are a representative sample; position assignments may vary.
Knowledge, Skills, and Physical Requirements
- Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
- Develops and proposes program plans for assigned area of responsibility, which includes: writing academic/student goals, ensuring alignment with overall College goals; monitoring and evaluating program compliance with applicable goals and intended results.
- Monitors compliance with specified guidelines and requirements in assigned area; investigates and resolves problematic issues.
- Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information; represents the department on committees, advocacy groups, and/or related groups.
- Prepares, reviews, and submits a variety of reports, work papers, contracts, communications, schedules, and/or statements to and from internal departments, external agencies, and/or other applicable organizations.
- Performs other duties of a similar nature or level.
- Supervisory principles;
- Financial aid procedures and policies;
- Laws regulating awarding of financial assistance;
- Applicable student support programs, academic advising, and/or related programs;
- Program development and program management principles and practices;
- Customer service principles;
- Career planning principles and practices;
- Community networking principles and practices;
- Applicable Federal, State, and local laws, rules, regulations, policies, and procedures;
- Diverse populations and cultures;
- Recordkeeping principles;
- Computers and related software applications.
- Prioritizing and assigning work;
- Monitoring and evaluating employees;
- Planning and developing programs;
- Advising students on academic, finance or career issues;
- Providing customer service;
- Promoting services;
- Researching service delivery methods;
- Maintaining records;
- Using a computer and related software applications;
- Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.
Key Position Information:
- Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
- Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Financial Assistance Services provides the means for students to pursue their post-secondary educational endeavors. By providing students with the financial assistance needed to help cover the costs of obtaining a higher education, we are helping to make dreams come true each and every day.
St. Petersburg College (SPC) takes pride in helping students finish what they start, therefore assisting students with the financial aid process is critical in getting the student started in the best possible position to succeed. SPC is seeking a dynamic and energetic Assistant Director, Financial Assistance Services at the Seminole campus for our fast-paced financial assistance services department.
The Assistant Director (AD) assists the Director in overseeing general financial aid operations and is the face of the FAS department at the campus level. The AD will manage staff members; coordinate and facilitate trainings for FAS staff and others at his/her respective campus; assist students and parents in person, via phone and email with a full spectrum of financial aid related matters; and provide more detailed advising for both students and parents alike. A thorough understanding of the FAFSA, verification, and Satisfactory Academic Progress (SAP) are just a few items that the AD will need to be familiar with. Additionally, we are seeking a candidate who has strong critical thinking skills and who can learn new systems and processes fairly easy. PeopleSoft Student Administrative System experience is a plus.
This position will be called upon to assist other campuses from time to time and participate in outreach and default prevention initiatives in the surrounding communities as well.
The candidate will collect, review and verify financial aid & academic records submitted by students as well as verify eligibility for Federal and State Programs. Prior financial aid experience is a must. Excellent communication, interpersonal skills, and customer service experience is also required.
To be a strong candidate for consideration, we are looking for someone who:
- Has 3 years of well-rounded financial aid experience;
- Has a minimum of 1 year of supervisory; experience preferably running a campus financial aid office;
- Is prepared to work in a fast-paced environment and interact with diverse populations and cultures;
- Is Innovative, passionate, and creative enough to help remove barriers and help staff and students succeed;
- Is a self-starter;
- Is willing to work in a team environment to solve problems;
- Possesses excellent customer service skills;
- Has a positive outlook and attitude;
- Able to de-escalate tense situations;