Data Operations Clerk for Graduate Admissions - American International College in Springfield Massachusetts

Unfortunately, this job is expired as of 8/21/2015.

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American International College

Springfield, Massachusetts

United States

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Detailed Job Description

Under the Director of Graduate Admissions, the Graduate Data Operations Clerk will support the admissions functions of inquiry, application, data entry, and event planning both internally and externally, with a primary focus on and responsibility for supporting the graduate admissions team.

  • Attend the weekly operations meeting with the goal of identifying and addressing problems and inconsistencies and providing input on resolution of problems, efficiencies, etc.

  • Oversee the implementation of the graduate communication plan mailings, ensuring accurate and timely mailings. Work with external mail houses on large mailings.

  • Oversee creation and management of graduate application files, manage transmittal process to program leadership, and process incoming student deposits.

  • Improves existing processes to either increase productivity, accuracy of efficiency. Eliminates redundant work, seeks out partnerships with other offices, and identifies potential problems in the process before they occur.

  • When posed with a problem, seeks out, documents and communicates a formal governing procedure. Updates and maintains the “Data Entry Policies and Procedures” guide.

  • Communicates clearly with co-workers and other members of the campus community in order to maintain and build positive relationships. Actively contributes to office culture and supports a positive office morale.

  • Uses Content Management System to enter student admissions data, including inquiry, applications, transcripts, and other supporting information with a great attention to detail. Manages all student information put into Connect system to ensure an high accuracy rate. All data entered should be more than 95% accurate.

  • Create professional documents (emails, letters) which adhere to office requirements and reflect AIC’s standing as an academic institution, including proper spelling, grammar and punctuation. Clearly communicates important details and presents in an organized manner.

  • Works with Supervisors and coworkers to seek help when needed. Keeps supervisors apprised of important or potentially important information, and demonstrates good judgment on when to inform the supervisor of information. Addresses challenges with a optimistic and positive attitude.

  • Manage graduate print inventory, working with the Director and Marketing to maintain appropriate quantities of print materials, and order new materials as needed.

  • Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma is required.
  • Associate's Degree is preferred.
  • Essential Functions


  • Fast and accurate typing/data entry skills.
  • Ability to review practices across departments and identify points of weakness, opportunities for new efficiencies, etc.
  • Strong working knowledge of Excel.
  • Ability to quickly learn new databases.
  • About AIC

    American International College is a private, coeducational institution of higher education located on a 70+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 660,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has 3700 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Graduate and Adult Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

    To Apply

    Qualified applicants should electronically submit a brief cover letter, current resume, and the contact information for three professional references (all saved as one document) via this online application:

    Keyword Phrases

    • Data Operations Clerk for Graduate Admissions
    • Higher dedication
    • Diversity of our community
    • Student-centered
    • Program Administrators and Coordinators
    Employment Type:Administrative Staff
    Degree Required: High School
    Experience: See Job Description
    Level of Job: See Job Description
    Salary: Not Specified
    Type of School:4 - Year / Masters Institution
    Application Requirements: CV/Resume
    Cover Letter