Visitor Services Desk Attendant - Rhode Island School of Design in Providence Rhode Island

Unfortunately, this job is expired as of 7/14/2015.

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Rhode Island School of Design

Providence, Rhode Island


United States
(0600662)

Categories

Detailed Job Description

Ensures and promotes a positive visitor experience by welcoming and greeting a diverse variety of clientele, including but not limited to students, general visitors, tour groups, parents, and/or alumni. The incumbent will process transactions such as issuing memberships, admissions tickets, and tour passes; collect payments and distribute the appropriate change, information, and collateral material. The Visitor Services Desk Attendant responds to routine questions about the Museum and the RISD community and actively solicits museum membership sales.  

Qualifications

High School diploma or equivalent combination of education and experience.

One to three years of progressively responsible customer service experience in a retail or service oriented environment.

Understanding and experience working in academic settings preferred.

Demonstrated ability to help meet sales goals and targets.

Understanding of RISD and Providence community preferred.

Ability to build relationships and rapport.

Must be able to resolve visitor issues, complaints and problems.

Ability to work with numbers. Ability to work within a team to accomplish program goals.

Demonstrated excellence in oral and written communication skills and proficiency with word-processing, spreadsheet and data base PC-based applications.

Bi-lingual ability strongly desired.

Proven ability to interact with members of the community representing diverse backgrounds and interests.

Familiarity with intranet and digital signage a plus.  

Other Requirements

May be required to work evenings and/or weekends.  

Keyword Phrases

  • MUSEUM VISITOR SERVS
  • Visitor Services Desk Attendant
  • Creative, studio-based education
  • Diversity & Inclusivity are fundamental
  • flexible thinking & risk-taking
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Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: See Job Description
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: See Job Description