Associate Director of Financial Aid - Adler University in Chicago Illinois

Unfortunately, this job is expired as of 7/28/2015.

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Adler University

Chicago, Illinois

United States

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Detailed Job Description

The Associate Director of Financial Aid – Global Campus reports to the Director of Financial Aid.  The Associate Director is responsible for providing management necessary to operate and organize a complete financial aid program to Adler University students for the Global Campus.  Responsibilities include providing leadership and management of professional staff, support staff, and department operations. Direct reports include: financial aid counseling staff assigned to the Global Campus.

Duties and Responsibilities:

  • Provide leadership and management of professional staff, support staff, and department operations.
  • Develop and implement best practices that support the goal of enrollment growth and quality of services.
  • Assist the Director in automating and developing infrastructure and processes to support expansion of online      programs through Global Campus – including development and management of undergraduate programs, non-standard terms, and borrower-based academic years.
  • Maintain compliance with applicable federal and state regulations and reporting requirements.
  • Provide direct customer service to students via e-mail, phone and in person.
  • Work closely with the Director and IT to perform annual and ongoing system updates.
  • Lead presentations and webinars for incoming and current students.
  • Attend conferences on financial aid regulatory updates and on Ellucian Colleague best practices.
  • Update and manage applicable financial aid policies and practices for processing financial aid.
  • Oversee financial literacy, debt management, and default management programs.
  • Manage a cohesive application review and award process.
  • Manage receipt of student loans, scholarships, grants, and third party payments.
  • Monitor satisfactory academic progress; maintain systems of accountability.
  • Maintain professional knowledge of all federal and state financial aid regulations and policies and manage the office in compliance with all such regulations and policies.
  • Support Director in managing external audit of Title IV funds.
  • Exercise Professional Judgment as outlined by Title IV regulations.
  • Work closely with administrators in various departments to ensure compliance in terms of cash management when disbursing Title IV funds.
  • Assist Director with reconciliation of federal financial aid disbursement rosters against internal student account      records.
  • Other duties or special projects that may be assigned by the Director of Financial Aid.

  • Bachelor’s degree in a related field.  Master’s degree preferred.
  • Minimum five years of work experience in a post-secondary institution with administrative responsibility for financial aid services.
  • Experience should include supervision of staff and in-depth experience managing back-end setup.
  • Financial aid support of online/digital programming is required.
  • Experience with Ellucian Colleague is a plus, but strong understanding of systems, generally, is required.
  • Able to interact and speak effectively in interpersonal situations and before groups.

Adler University is the leading academic institution advancing socially responsible practice, healthy communities, and a more just society.  Adler University was founded on an important idea: Our health resides in our community life and connections. This is what drives our groundbreaking curricula and commitment to social responsibility, from our campuses in downtown Chicago and Vancouver and through Adler Online. We work with those courageous enough to want to change the world.  Our doctoral and master's programs—many of them nationally recognized in fast-growing fields—prepare students to lead social change in the fields of psychology and mental health, criminal justice and public safety, business, public policy, and advocacy. 

We are committed to quality through continuous process improvement and personal accountability.  As a result, we seek professionals, who embrace life-long learning, present proactive solutions and drive results to support social responsibility from the classroom to the community. 


Valued Core Behaviors:

  • Communication
  • Teamwork      and collaboration
  • Responsiveness to change
  • Results-orientation
  • Quality and accountability orientation
  • Support and model the School’s values of: social interest, compassion, justice, respect for the individual, honoring      diversity and difference, intellectual rigor, optimism and collaboration.

Equal Opportunity Employer

It is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. Adler University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law.

Keyword Phrases

  • Colleague
  • Title IV
  • online/digital programming
  • financial systems
  • post-secondary experience
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: At least 5 years
Level of Job: Analyst / Staff
Salary: Commensurate with Experience
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume