Retention and Success Advisor - Metropolitan State University of Denver in Denver Colorado

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Metropolitan State University of Denver

Denver, Colorado 80217

United States


Detailed Job Description

SUMMARY: The Institute for Women’s Studies and Services (IWSS) is a unique office on the Auraria campus, in that IWSS offers both academics (one major and two minors) and direct services to students. IWSS provides academic support for women-identified students, under-served populations, and transfer students at Metropolitan State University of Denver. This position is responsible for providing individual and group guidance as well as assisting students in deriving maximum benefit from their personal and academic experience within the University environment as well as assisting with the coordination of programming, presenting workshops on academic success and financial literacy topics, maintaining records on program services, evaluating program activities, serving on committees, and preparing written reports. The successful candidate must have the ability to work with and be sensitive to the educational needs of a diverse urban population. This is an entry-level, one-year position funded through student fees (Student Affairs Board) with the potential to be continued after the first year.
The University is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented groups.

EO STATEMENT: Metropolitan State University of Denver is an equal opportunity employer.


RESPONSIBILITIES: The Retention and Success Advisor contributes to the mission of IWSS and the strategic goals of MSU Denver by providing quality customer service in helping students with their personal and academic needs; developing effective communication and working relationships with all staff, offices, and departments with which the program interacts; contributing to program development and keeping the Associate Director and staff apprised of all on-going and new processes and of potential problems/changes.May involve communicating with Spanish-speaking students and/or families.

As a member of a cohesive team, the Retention and Success Advisor will be expected to:

40%—Provide Proactive Advising. Work directly with a caseload of students to address their personal and academic needs, e.g., academic tutoring and advising, study skill development, financial aid and scholarship application process, career and graduate school planning, advocacy and other related issues. Conduct targeted outreach to students who may benefit from IWSS’ services. Document services provided for each student.

20%—Coordinate Student Development. Design, plan, and/or facilitate enrichment workshops designed to increase retention and success, e.g., workshops about study skills, critical reading skills, note-taking techniques, stress management, financial literacy and life skills. Use effective written and oral communication skills to develop and deliver workshops designed to increase retention and success. Plan and facilitate academic, social and/or cultural enrichment activities for students. Develop a calendar of events and make certain that all events are publicized in a timely manner. Maintain effective communication with students, other campus offices, and community resources. Assist with implementation of services, activities, and programming.

10%—Offer professional tutoring for scholarship essays, resumes, and cover letters. Provide tutoring for students and develop instructional materials appropriate for the tutorial process. Provide training for student staff in tutoring for scholarship essay writing.

10%—Create marketing campaigns and conduct outreach to students to increase participation. In collaboration with the Associate Director, promote IWSS services to faculty, staff, and students in a variety of settings. Work closely with other retention-based programs at MSU Denver.

5%—Arrange leadership and training opportunities for student employees. Provide ongoing coaching and development for student staff, and assist in hiring process.

15%—Additional duties: Assist with the selection process for awarding scholarship funds to students. Serve as a founding member of a committee to create a new peer-mentoring program for MSU Denver women. Attend and participate in staff meetings, planning sessions, professional development opportunities and Institute sponsored events. Contribute to the development and implementation of overall Institute goals and priorities. Assist with program assessment and evaluation. Perform other duties as assigned by the Associate Director.

Required Qualifications

• Bachelor’s degree.
• One year experience in advising, tutoring, teaching,training or counseling.
• Six months experience creating and presenting educational material.
• Six months experience helping others improve their writing skills.
• Six months experience arranging and/or providing training to others.
• Experience working with a diverse urban student population including (but not limited to) women of color, LBGTQIA students, women from low-income backgrounds, first-generation students, women with disabilities,undocumented students, non-traditional students,
women veterans, and English-language learners.

Preferred Qualifications

• An understanding of and a demonstrated commitment to feminism, inclusivity, intersectionality, and social justice.
• One-year experience creating and implementing group learning activities.
• Experience with conducting program assessment or evaluation.
• Experience in helping others to set and achieve goals.
• Experience conducting individual needs assessment, monitoring student progress, and maintaining thorough documentation.
• Experience working in higher education, and in particular, knowledge of financial aid and scholarship application processes.
• Knowledge of community and/or campus resources.
• Experience overcoming academic barriers.
• Prior experience working with individuals overcoming socio-economic and other barriers to success.
• Demonstrated effective oral and written communication skills.
• Attention to detail and strong organizational skills.
• The ability to manage multiple priorities and work well under pressure.
• Enjoys working collaboratively as part of a team.
• Possesses a positive attitude, reliability, and a strong work ethic.
• Bilingual in Spanish/English.

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

Official transcripts will be required of the candidate selected for hire.

Please note: References refers to a list of the names and contact information for three professional references.

Keyword Phrases

  • WMS - Womens Studies
  • Retention and Success Advisor
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • Student Affairs and Services
  • Multicultural Affairs and Affirmative Action
  • Women's studies
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter