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To increase donor retention and meet the financial goals of the Office of Sustained Giving, the Assistant Director is responsible for managing a university-wide comprehensive donor relations program that appropriately and consistently promotes the recognition of donors, gifts, and financial accountability at all levels of giving included sustained, major, and planned gifts across all areas of the university.
• Execute the donor stewardship plan including preparing thank you letters, annual thank you pieces, and event follow up.
• Prepare pledge reminders/statements accurately and in a timely manner.
• Providing follow up to multi-year donors as needed to ensure pledge fulfillment.
• Work collaboratively with development officers in order to steward individual major donors by reporting to donors on the use of gifts, arranging campus visits or meetings with students if appropriate, helping celebrate transformative gifts, and communicating with major gift donors during the pledge payment cycle.
• Identify projects and events to involve students in the donor stewardship process when appropriate to support a culture of philanthropy.
• Coordinate recognition and stewardship process for memorial and honorary gifts received by the university.
• Assist with stewardship and donor recognition events.
• Ensure there is an appropriate and up-to-date web presence related to donor relations including donor spotlights, impact stories, and honor rolls.
• Identify new opportunities to engage segments of donors based on gift designation, location, class year, etc.
• Track donor relations and stewardship activities in the Raiser’s Edge database.
• Assist with department/division events and programs to achieve fundraising goals
• Perform other duties as assigned by the director.
• Excellent interpersonal, organizational, analytical and planning skills.
• Ability to work and communicate effectively, orally and in writing, with a broad range of internal and external constituents.
• Technical aptitude, attention to detail and computer proficiency.
• Excellent organization and communication skills, creativity and multi-tasking ability.
• Able to work independently and as a supportive team member.
Bachelor’s degree from a regionally accredited college or university.
• Knowledge of fundraising principles.
• At least one(1) year of related experience.
• Ability to travel and work evenings and weekends.
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