Perform a variety of complex administrative tasks involving discretion and requiring independent judgment to the Scholastic Enhancement Program, Academic Support, Tutoring and Testing Center within the Rinella Learning Center.
Schedule meeting rooms for SEP functions through both the Registrar Scheduling System and person contact (for events in Shriver Center)
Maintain SEP records and supplies
Work closely with the orientation office in coordinating testing and advising for SEP
Use the Banner and Mine systems to generate SEP reports, enter SEP data, and monitor/track SEP academic progress and graduation rates
Work closely with the SEP assessment process during summer orientation and throughout the academic year as needed
Track and document SEP admission process and academic status of SEP students
Provide support for the general office through direct phone calls, addressing questions from faculty, parents and students regarding various functions of the Center
Assist with opening center offices daily, checking administrative calendars and contacting Center staff of absences and/or late arrivals
Contact and reschedule appointments that are impacted by staff calendar changes
Schedule tests, electronically proctor exams, produce exams from electronic mailings.
Work with student employees to assure they understand and relate information accurately
Notify Scholastic Enhancement students of important dates, information, meetings and deadlines
Gather and analyze statistical information regarding the Scholastic Enhancement Program
Produce departmental reports as needed
Schedule appointments for all Rinella Center Staff
Work with Academic Support Services in development and production of Workshop Series materials
Assist with the overall operation of the Rinella Learning Center programs and services to include, Tutoring, Intervention and SEP, etc...
Work with SEP Coordinator on generating midyear and end of the year reports
Perform other duties as assigned
Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience. Knowledge of unit's operations, policies and procedures. Knowledge of computers and office applications. May require supervisory skills; clerical skills; research skills. Typical office environment.
Experience working with a variety of people. Working knowledge of Microsoft Office, Banner, etc. Solid communication skills (i.e. writing and speaking). Knowledge and experience in basic office management. Associate or bachelor degree. 3-5 years office experience. Experience working in higher education.
Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.