Student Services Assistant I/II - Response Center - Anne Arundel Community College in Arnold Maryland

Unfortunately, this job is expired as of 6/19/2015.

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Anne Arundel Community College

Arnold, Maryland

United States

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Detailed Job Description

Assist in providing comprehensive customer service in person, via telephone, online via chat and by mail. The Student Services Assistant II is responsible for general assistance in enrollment intake, registration, financial aid and records retention functions to students and staff promptly, courteously and accurately.  

Required Qualifications

High School Diploma or equivalent

Minimum of one year experience in a customer service or call center environment

Strong customer service skills
Strong interpersonal and verbal communication skills
Ability to work in a sedentary, structured setting, with established goals, procedures and policies.
Ability to communicate effectively and tactfully with students and the public
Intermediate knowledge of Microsoft Office and general Internet experience.  

Preferred Qualifications

Associate degree  

Special Instructions to Applicants

Resume and cover letter are required

As a condition of employment and in connection with your employment application process, Anne Arundel Community College shall conduct a background check on all candidates selected for employment. The information contained in such background reports shall be used for job relevant employment purposes. All offers of employment are contingent upon the favorable results of a background check screening

While we appreciate your interest in employment with Anne Arundel Community College, we regret that we are unable to sponsor employment Visas for job applicants at this time.  

Keyword Phrases

  • Student Information Services
  • Student Services Assistant I/II - Response Center
  • Admissions & Enrollment / Recruiting
  • Student Affairs and Services
  • Great College "Honor Roll"
  • Baltimore-Washington Metropolitan Area
  • Embrace Diversity
Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: See Job Description
Salary: Not Specified
Type of School:2 - Year Institution / Technical
Application Requirements: See Job Description