Student Services Technician - Miami University in Oxford Ohio

Unfortunately, this job is expired as of 6/3/2015.

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Miami University

Oxford, Ohio

United States

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Detailed Job Description

JOB ID:  983

This staff member works with the Associate Director and Systems staff for the processing of incoming documents via postal mail, email, and fax; assists with the scanning, batching, and indexing of documents and makes corrections to student applications for the resolution of discrepant FAFSA data.


  • Review and process incoming documentation.  Assists with the scanning of documents when necessary.  Place documents in appropriate Xtender batches for staff to review and process.    
  • Review documentation submitted to resolve discrepant FAFSA data for those applications not selected for verification 
  • Communicate with students and parents regarding required documentation
  • Assist with letter generation and mailing projects within the Office of Student Financial Assistance
  • Performs other duties as assigned.

Minimum Qualifications

Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience.

Preferred Qualifications

Basic knowledge of Banner, WebFOCUS, Banner Imaging/Xtender and financial aid desired.

Excellent data entry and word processing skills required.  Must be committed to student support, quality customer service and have effective communication skills, and the ability to work cooperatively with others. Attention to detail, accuracy and problem solving skills are very important.

Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.

Keyword Phrases

  • Student Financial Assistance
  • Student Services Technician
  • #1 Nationally for best teaching
  • Opportunities for growth and advancement
  • Inclusive, equitable working environment
  • Financial Aid
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter