Specialist - Call Center - Utah Valley University in Orem Utah

Unfortunately, this job is expired as of 5/9/2015.

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Utah Valley University

Orem, Utah


United States
(JPP10015)

Categories

Detailed Job Description

Provides students and the general public with accurate and timely general information regarding admissions and registration and other university student services. Advises potential students regarding university policies, procedures, services, and resources. Provides information regarding specific student account status in Student Services departments, including but not limited to: Admissions, Registration, Records, Financial Aid, Parking, Student Accounts, and Student Identification. Answers questions and assists students with on-line student services such as admissions application, on-line pre-advisement, financial aid, registration, student records, UV Link, e-mail, etc.

Minimum Qualifications

High School Diploma or GED required.

Knowledge

Knowledge of student advisement methods/techniques.

Skills

Skill in the use of technology.

Abilities

Ability to work with a diversity of personalities.

Ability to communicate verbally and in writing.

Ability to handle conflict management and proactively problem solve.

Ability to multi-task.

Ability to anticipate student needs.

Ability to interact and communicate effectively with individuals from diverse backgrounds

Pay Range

$11.11 to $13.88 per hour

Special Instructions to Applicants

1. If you are a current student, please attach your Student Schedule for the Summer and/or Fall in the “Student Schedule” document option in the Documents section.

2. Under “Reference’s Letter” please list a minimum of three contacts. References may be contacted at some point during the screening and selection process.

Keyword Phrases

  • One Stop / Student Instant Info
  • Specialist - Call Center
  • student centered teaching organization
  • building communities of engaged learners
  • beautiful mountain location
  • Admissions & Enrollment / Recruiting
  • Student Affairs and Services
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Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter
References