Coordinator - Immigrant Services Program - Metropolitan State University of Denver in Denver Colorado

Unfortunately, this job is expired as of 4/24/2015.

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Metropolitan State University of Denver

Denver, Colorado 80217

United States


Detailed Job Description

This position is responsible for providing comprehensive academic support services to non-native English speaking (NNS) students served by the Student Academic Success Center (SASC). The Immigrant Services Program (ISP) Coordinator will develop the advising, the tutoring, and student development components of the program to ensure NNS student success. This person is also responsible for collaborating with one other ISP professional team member, faculty, staff, and various campus departments for maximum program development and effectiveness. The ISP Coordinator will participate in various progressive activities designed to support enrollment and retention initiatives within the Immigrant Services Program, the SASC, and the University.


40%) Support Services for students. Support Services include the following: advising/coaching, assistance with class registration, career planning, referrals to appropriate resources on campus, assistance with financial aid forms; applications, and appeals, goal/future planning, encouraging students to participate in campus activities, academic guidance, tracking of academic progress, and determination of student’s academic level and achievement of biliteracy by listening, recognizing, and distinguishing structural and grammatical ability. This position will promote, support, and participate in multicultural and diversity initiatives to positively impact student retention and graduation rates. This position will need to determine a student’s academic level as opposed to just their speaking fluency. This position will also assist in ongoing evaluation and assessment of student learning outcomes.

(35%) Supervision of one Professional and Multiple Student Staff and Oversight of ISP Program. This position is responsible for developing performance goals, setting expectations, and conducting evaluations of staff. This position also hires, trains, evaluates and supervises peer mentors. This person will ensure goals, objectives, and outcomes for the program are met. This position is responsible for the following: ensuring ongoing evaluation and assessment of student learning outcomes are conducted; and develop new and innovative programming to support institutional priorities.

(15%) Collaboration with other departments/staff. The ISP Coordinator will be responsible for maintaining a relationship with the Admissions Office to promote a smooth transition into the University environment for matriculated immigrant students. This position will serve as a resource for academic department chairs, faculty, and deans to provide training and guidance on teaching NNS students. This position will also maintain close working relationships with various stakeholders (First Year Success, Financial Aid, Admissions, English Department, Writing Center, Counseling Center, Health Center) and will present to community groups and high schools on the academic challenges faced by NNS students in higher education as appropriate.

(5%) Professional Development. The Coordinator will be responsible for staying current on immigrant/refugee groups, various ethnic groups within groups, needs and backgrounds. This position is also responsible for staying current with immigration status issues at the local, state, and federal levels, and community services for refugees and immigrants. The ISP Coordinator will engage in research via reading information from various list serves and other mediums as appropriate as well as promote visibility in the community through active engagement in community immigrant services organizations. Remain current with catalog and Academic Advising Center for training and currency. Attend conferences as appropriate to assist in the development of comprehensive retention initiatives to support student success.

(5%) Perform additional duties as assigned through the Director of the Student Academic Success Center. Assist and support comprehensive enrollment and retention management initiatives.

Required Qualifications

•A Bachelor’s degree in linguistics, psychology, sociology, anthropology, history, human services, modern languages, or other linguistically diverse-related fields.
•At least 1 year professional experience teaching, tutoring, or direct support of international students, immigrants, or refugees in a higher education setting.
•Experience determining academic level and biliteracy level of non-native English speakers/readers/writers.
•Experience listening, recognizing, and distinguishing structural and grammatical ability.
•Experience doing program development and assessment
•At least 1 year student or professional staff supervisory experience

Preferred Qualifications

•Master’s degree in linguistics, language learning/teaching, linguistic diverse or related area.
•Experience determining academic maturity level versus speaking fluency.
•Experience learning a second language
•Experience tracking students using database software.
•Experience with Banner.
•Current knowledge of refugee/immigrant groups in the U.S.
•Knowledge of ASSET/DACA/ experience working with undocumented students
•Knowledge of refugee populations and cultural differences

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

References refers to a list of three professional references and their contact information.

In order for you file to be considered complete you must submit copies of transcripts. If you are unable to attach them at the time of application you must submit them via e-mail, fax, or mail.
Fax: 303-556-3773
Mail: Chair of Search, E 156
Student Academic Success
Metropolitan State University of Denver
PO Box 173362, CB 62
Denver, CO 80217-3362

Keyword Phrases

  • Student Academic Success
  • Coordinator - Immigrant Services Program
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • International Programs
  • Other Administrative
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter