Calling Center Coordinator - The University of Alabama in Tuscaloosa Alabama

Unfortunately, this job is expired as of 5/1/2015.

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The University of Alabama

Tuscaloosa, Alabama

United States


Detailed Job Description

This position is responsible for supervising student callers and staff in their efforts to raise funds and gather data for The University of Alabama. The incumbent will be responsible for raising funds for the Alumni Association and other annual fund programs at the University through the Telemarketing Center under the direct supervision of the Assistant Manager of Alumni Fund. The incumbent will implement and coordinate information/policies/procedures needed by student callers to perform their job effectively. This position entails a non-traditional work schedule which will include evening and weekend hours.

Required Minimum Qualifications

Bachelor's degree or higher and six months of experience.

Additional Required Department Minimum Qualifications:

Must be able to work nights and weekends.

Skills and Knowledge:

The ability to interact well with university students, the drive to be successful, integrity/sincerity, exceptional written and oral communication skills. Strong organizational, management, and interpersonal skills. Strong computer skills to include word processing, spreadsheets, e-mail and/or database management. Excellent written and oral communication skills and budget responsibility experience are necessary.

Preferred Qualifications:

Prior supervisory experience preferred. 56 Monthly (exempt): - Minimum - $ 28537.56 Midpoint - $ 39956.76

Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction will receive an individualized review of the prior conviction before a hiring decision is made. EOE/AA

The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, genetic information, disability, or protected veteran status, and will not be discriminated against because of their protected status.

Keyword Phrases

  • Alumni Calling Center
  • Calling Center Coordinator
  • The Capstone of Higher Education
  • Student Centered Research University
  • Fostering a diverse student body & workforce
  • Development and Fund Raising
  • Volunteer Programs
Employment Type:Administrative Staff
Degree Required: Not Specified
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter