Systems Analyst - Miami University in Oxford Ohio

Unfortunately, this job is expired as of 9/17/2015.

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Miami University

Oxford, Ohio

United States

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Detailed Job Description

Job ID:  461.  Participate in multiple levels of computer application development; including requirements definition, analysis, design, development, testing, implementation, training, and production support.


  • Document and analyze requirements and produce specifications for programs, functions, and applications.

  • Provide support and problem resolution of computer applications.

  • Document test plans and utilize a variety of testing methods, automating when possible.

  • Provide formal and informal training on a variety of computer application related topics (including programs, and functions) to IT Services and to clients.

  • Design, develop, modify, test and implement computer applications.

  • Provide and maintain documentation on computer applications.

  • Coordinate moderately sized projects.

  • Work with clients in a proactive manner, offering solutions to problems and continually striving to improve the effectiveness and efficiency of their business operation.

  • Build positive relationships with clients and with IT Services staff.

  • Learn and understand client business processes and functions.

  • Maintain project status reports.

  • Recommend solutions to project management issues.

  • Coordinate support with other IT Services areas and other campus units.

  • Serve as a liaison between clients and other IT Services staff.

  • Actively promote a customer-oriented approach throughout IT Services.

  • Participate in professional development activities.

  • Participate in cross-functional projects and teams.

  • Perform other related duties as required or assigned.

  •  May occasionally teach one credit bearing course, per semester, on an as needed basis.

Minimum Qualifications

  • Bachelor’s degree in Systems Analysis, Computer Science, or related field required earned by date of hire, or

  • Bachelor’s degree in another field by date of hire and 4+ years full-time work experience developing web-based applications, or

  • 6+ years full-time work experience developing web-based applications

  • 2+ years work experience using database management systems in application development

  • 2+ years work experience in web-based, application development

Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted.  Experience in these knowledge/skills/abilities may be earned concurrently.

Preferred Qualifications

Highly desired areas of knowledge:

  • Java, JavaScript

  • Web Services (REST, SOAP, SOA)

  • Developing client-facing, web-based applications using HTML and CSS

  • SQL

  • Application support, development and third party application deployment in Linux, Windows, and SaaS environments

  • Previous demonstrated knowledge of requirements gathering, analysis, design, and application development.

Desired areas of knowledge:

  • Developing web applications that are accessibility (ADA) compliant and hardened against web attacks (SQL injection, Cross-site scripting, etc.)

  • Web and application server administration

  • Application integration

  • Higher Ed ERP systems, especially Ellucian’s Banner suite

  • Network architecture and concepts including DNS, DHCP, load balancing, firewall rules, analyzing logs

  • Designing applications for high availability

  • Appropriate error handling and logging

  • Agile development, including Scrum and/or Kanban

  • Developing, executing, and automating test plans

  • XML and/or XSLT

  • Perl, PHP

  • LDAP, Active Directory

  • Authentication methods (CAS, Shibboleth)

  • Project management

Preferred Qualifications:

  • Knowledge of and demonstrated experience with current web application development in a multi-browser environment and multiple current industry programming languages

  • Knowledge of and demonstrated experience with relational database management systems in application development

  • Ability and willingness to work as part of a team and be accountable to that team

  • Knowledge of and demonstrated experience with Linux and desktop operating systems

  • Knowledge of and demonstrated experience with application development and the Solution Development Life Cycle

  • Verbal and written communication skills; including communicating technical information in terms understandable to the end user

  • Customer service skills; including diplomatically, patiently, and successfully handling complaints, problems, questions, conflict, and suggestions

  • Ability to analyze causes of client problems and generate solutions

  • Ability to learn and utilize new tools, languages, and concepts

  • Ability to prioritize projects and work on multiple projects concurrently

  • Ability and willingness to take initiative toward project completion

Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.

Keyword Phrases

  • Enterprise Information Systems
  • Systems Analyst
  • #1 Nationally for best teaching
  • Opportunities for growth and advancement
  • Inclusive, equitable working environment
  • Network/System Administration
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter