Associate Director of the Rinella Learning Center - Miami University in Oxford Ohio

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Miami University

Oxford, Ohio

United States

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Detailed Job Description

Job ID:  603.  The Associate Director will provide leadership, vision, and direction for the Rinella Learning Center’s program development, training, and assessment. This position serves as a member of the RLC leadership team and will represent the office throughout the university community and will serve as a liaison between the Rinella Learning Center and Student Disability Services.  This position also has responsibility for managing relevant support technology including the office case management system, scheduling software, and assistive technology.

Assisting with the supervision of the office’s unclassified, classified, graduate, and student staff, the Associate Director will help train new staff on policies and procedures as well as hold staff accountable for the collection and maintenance of office records, documentation, and data. 

The Associate Director will also serve as a learning specialist within Academic Support Services and will provide direct service to students through individualized academic counseling with a focus on learning, time management, and organization strategies.  In this capacity, the Associate Director could have teaching and presentation responsibilities.  

This is a full-time, 12 month position.


  • Assist with the training and development of new staff.

  • Serve as principal point of contact for the office in the absence of the director.

  • Manage office support technology including the office’s case management system, scheduling software, and assistive technology.  Train staff on policies and procedures related to technology.

  • Provide oversight for the maintenance of office records, documentation, and data collection.

  • Provide oversight for the development and implementation of assessments and evaluations to determine effectiveness of Rinella Learning Center programs and services.

  • Provide individual academic counseling/coaching for students experiencing academic difficulty.

  • Provide supplemental supervision to classified, unclassified, graduate, and undergraduate staff.

  • Serve on relevant divisional and university committees as assigned.

  • Teach a study strategies course and/or a tutor training course.

  • Troubleshoot and resolve conflicts related to the Rinella Learning Center.

  • Serve as student advocate and assist in resolving student concerns.

  • Document all contacts with students including letters, telephone calls, conferences, consultations, etc.

  • Participate in professional and campus activities and research related to academic support and learning strategies.

  • Consult and meet with families, university professionals, and mental health/medical professionals when necessary.

  • Consult with and advise university staff and faculty on issues related to student academic support and students with unique learning challenges.

  • Serve as a liaison between the Rinella Learning Center and other university offices.

  • Develop and implement materials on learning/study strategies and other topics relevant to student learning needs.

  • Prepare reports pertaining to position responsibilities.

  • Perform other duties as assigned.

Minimum Qualifications

Master’s degree in Student Affairs/College Student Personnel, educational psychology, counseling, social work, or related field; and five years of direct experience working with college student populations.  Two years of experience serving as an administrator of a learning center and/or academic support center.  Additional qualifications include:

  • Strong communication skills to effectively communicate information to multiple audiences (i.e. students, faculty, parents, and other helping professionals).

  • Predisposition toward stewardship and collaboration, within and across the Division of Student Affairs.

  • An inclination toward and ability to define goals and assess outcomes.

  • A service orientation and a commitment to working in a team.

  • A willingness to not only adjust to but seek out and initiate change in the quest for continuous improvement.

  • Facility with new and changing technologies (specifically assistive technologies).

Preferred Qualifications

Familiarity with serving students with disabilities.

Miami University, an equal opportunity/affirmative action employer with smoke- and tobacco-free campuses, is committed to a multicultural environment and strongly encourages applications from minorities, females, veterans and individuals with disabilities.

Keyword Phrases

  • Rinella Learning Center
  • Associate Director of the Rinella Learning Center
  • #1 Nationally for best teaching
  • Opportunities for growth and advancement
  • Inclusive, equitable working environment
  • Student Affairs and Services
  • Academic Advising
  • Tutors and Learning Resources
  • Disabled Student Services
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Director
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter