Program Manager, Black American Council (BAC) - Cuyahoga Community College in Cleveland Ohio

Unfortunately, this job is expired as of 4/23/2015.

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Cuyahoga Community College

Cleveland, Ohio


United States
(024-16)

Categories

Detailed Job Description

Campus or Location

Metropolitan Campus

Job Responsibilities

Develops a student tracking system with appropriate evaluation tools for follow up and reporting

Assists with operation management and the monitoring of the budget for the organization

Initiates and establishes working relationships with key community programs and agencies to connect students to support and ensure the transition and success of students into the College’s programs

Plans and implements retention strategies that support students in reaching in their academic, personal, and career goals

Connects students with financial aid and scholarship information, tutoring support, and other services and personnel to support student success

Assists in the coordination of an Annual Conference, scholarship award luncheon, and other events and activities as determined by the organization

Tracks student’s participation and feedback, and evaluates the services and programs of the council

Coordinates inter-college relationships with High Tech Academy, Early College Pathway Programs, and Cleveland Metropolitan School District as needed

Works with faculty on the selection of speakers for workshops, and coordinates the development of brochures and communication pieces to market services and initiatives

Establishes and maintains communication with administration, faculty, and staff to meet the needs of students

Performs other duties as assigned

Required Qualifications

EDUCATION AND EXPERIENCE/TRAINING

Bachelor’s Degree and/or minimum of three years of experience working in higher education, training or related field

Demonstrated executive experience planning, assigning, scheduling, supervising and ensuring the quality of the work of others

Demonstrated experience monitoring a business area’s budget

Demonstrated experience effectively making decisions that have major implications on the management and operations within a department

Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations

KNOWLEDGE, SKILLS and ABILITIES

Possesses strong organizational and time-management skills

Possesses excellent written, verbal and interpersonal communication skills

Ability to foster a team environment and work collaboratively

Ability to research and analyze issues and develop solutions

Ability to manage multiple projects simultaneously in a deadline-driven environment

Works accurately with great attention to detail

Excellent customer service skills and proven ability to develop and sustain productive customer relationships

Ability to effectively complete work assignments independently

Possesses working knowledge of managerial/leadership concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus

Demonstrated basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

Ability to collaborate, negotiate and resolve conflicts on major projects

Ability to facilitate top-level collaboration while managing sensitive issues

Ability to develop and maintain relationships with key contacts to enhance work flow and quality

Ability to interact with faculty, administrators, students and parents

Ability to develop appropriate evaluation systems to assess student impact

Sensitivity to appropriately respond to the needs of a diverse population

CRITICAL COMPETENCIES

Customer Service
Collaboration / Inclusion
Communication

VERY IMPORTANT COMPETENCIES

Time Utilization / Organization
Results Focus
Quality of Work

IMPORTANT COMPETENCIES

Servant Leadership
Flexibility / Adaptability
Continuous Improvement / Innovation

Preferred Qualifications

EDUCATION AND EXPERIENCE/TRAINING

Master’s Degree in Counseling, Student Affairs, Education or Business Administration

Experience with Banner student information system

Work Schedule

Standard College hours of operation: Monday – Friday, 8:30 a.m. – 5:00 p.m.

Target Hiring Rate/Salary

Special Note

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Keyword Phrases

  • African American Council
  • Program Manager, Black American Council (BAC)
  • Exemplary Learning and Teaching Community
  • Embrace Diversity
  • Promote Individual Development and Quality of Life
  • Counseling
  • Multicultural Affairs and Affirmative Action
  • Program Administrators and Coordinators
  • Student Affairs and Services
  • Tutors and Learning Resources
logo
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Manager
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter
References