Systems Administrator - Cuyahoga Community College in Cleveland Ohio

Unfortunately, this job is expired as of 5/19/2015.

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Cuyahoga Community College

Cleveland, Ohio


United States
(185-15)

Categories

Detailed Job Description

Campus or Location

Jerry Sue Thornton Center

Job Responsibilities

Responds to, investigates, and resolves issues reported by end-users for supported applications, the associated backend databases, and all interfaced applications

Monitors and optimizes the performance of all associated server environments

Maintains database and middleware (Weblogic, tomcat, etc.) server software as necessary

Maintains the servers (Windows, Linux, UNIX, etc.) as necessary

Maintains all associated disaster recovery environments

Develops and maintains the necessary troubleshooting documentation

Cross-trains team members to ensure support continuity

Updates associated application architecture diagrams as changes are made

Acts as primary liaison to the associated vendor HelpDesk for issue resolution

Applies security patches as necessary

Develops and maintains scripts (shell, perl, batch, etc.) as necessary

Provides before, after hours, and weekend support to resolve application issues as necessary

Recommends the necessary server configurations (disk, memory, etc.) in order to support new applications

Installs, upgrades, and configures new middleware server software, database software and applications as necessary

Applies software patches and performs major upgrades as necessary

Provides before, after hours, and weekend support for migrations and upgrades as necessary

Identifies and evaluates new tools and solutions for improved application and server management

Performs capacity planning (disk, memory, etc.), as well as short-term and long-term upgrade planning

Provides analysis, consultation, and recommendations to project teams, especially as they relate to the associated environment

Identifies cross-training and documentation opportunities

Performs other duties as assigned

Required Qualifications

EDUCATION AND EXPERIENCE/TRAINING

Bachelor’s Degree in I.T., Computer Science, or related field and a minimum of one year of full-time professional experience in a related field

Experience with Windows Server (2008, 2012, etc.) and various Linux flavors (RedHat, Oracle for Linux, CentOS, etc.)

Experience with relational databases (Oracle, MS SQL, etc.)

Demonstrated experience making sound decisions that affect a work unit or team

Demonstrated effectiveness in a role requiring dynamic and abstract problem solving methods in adaptive situations

KNOWLEDGE, SKILLS and ABILITIES

Knowledge of TCP/IP, Ethernet, firewalls, routing and load balancing

Knowledge of database connectivity issues

Knowledge of how applications (Java, ASP/C#.NET, etc.) function

Ability to effectively complete work assignments independently

Possesses working knowledge of systems administration concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus

Demonstrated basic Visio skills

Demonstrated basic Project Management skills

Demonstrated intermediate proficiency with Microsoft Access

Demonstrated advanced proficiency with Microsoft Outlook, Word, Excel, and PowerPoint

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

Ability to collaborate, negotiate and resolve conflicts on major projects

Ability to facilitate top-level collaboration while managing sensitive issues

Ability to develop and maintain relationships with key contacts to enhance work flow and quality

Possesses strong organizational and time-management skills

Possesses excellent written, verbal and interpersonal communication skills

Ability to foster a team environment and work collaboratively

Ability to research and analyze issues and develop solutions

Works accurately with great attention to detail

Excellent customer service skills and proven ability to develop and sustain productive customer relationships

Critical thinker with ability to identify and implement efficiencies within daily operations

Sensitivity to appropriately respond to the needs of a diverse population

COMPETENCIES

CRITICAL COMPETENCIES
Customer Service
Communication
Quality of Work

VERY IMPORTANT COMPETENCIES
Flexibility / Adaptability
Results Focus
Continuous Improvement / Innovation

IMPORTANT COMPETENCIES
Servant Leadership
Collaboration / Inclusion
Time Utilization / Organization

Preferred Qualifications

EDUCATION AND EXPERIENCE/TRAINING

Proven administrative experience with Windows Server (2008, 2012, etc.) and various Linux flavors (RedHat, Oracle for Linux, CentOS, etc.)

Experience maintaining Java-based applications

Experience with Apache and/or Tomcat

Experience with Ellucian Banner and its associated Ellucian applications (Travel and Expense, DegreeWorks, etc.)

Experience with writing scripts (shell, perl, batch, etc.)

KNOWLEDGE, SKILLS and ABILITIES

Knowledge of Microsoft IIS, including SSL/TLS certificates

Knowledge of authentication methodologies (Active Directory, LDAP, CAS, etc.)

Possess intermediate proficiency with ERP Banner System (or equivalent program)

Possess intermediate proficiency with Blackboard Learn (or equivalent program)

Work Schedule

Standard college hours of operation, Monday – Friday 8:30am-5:00pm

Target Hiring Rate/Salary

Special Note

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Keyword Phrases

  • ITS
  • Systems Administrator
  • Exemplary Learning and Teaching Community
  • Embrace Diversity
  • Promote Individual Development and Quality of Life
  • Network/System Administration
  • Database Administration
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Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter
References