Dean of Enrollment Services - Greenfield Community College in Greenfield Massachusetts

Unfortunately, this job is expired as of 4/18/2015.

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Greenfield Community College

Greenfield, Massachusetts

United States

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Detailed Job Description

Job Description:

Under the supervision of the Chief Academic and Student Affairs Officer, the Dean brings focus and innovation to the recruiting, admissions, and enrollment activities of the college. Facilitates the implementation of an integrated and collaborative approach to enrollment, retention, and student success activities. Plays a leadership role in shaping outreach activities and events to help prospective and returning students recognize the strengths of the college. The Dean is responsible for establishing priorities and plans; overseeing and contributing to daily program operations; collecting and utilizing data for improvement; facilitating staff development; and overseeing budget management for assigned units. Position responsibilities also include collaborating with other campus programs and related grant projects; supporting the role of faculty and department leaders in enrollment events; ensuring enhanced web presence of enrollment service programs; implementing quality admissions services for online learners; and actively engaging in shared governance including collaboration with other deans and contributions to the President's Staff. Provides direct supervision and development of the admissions unit (admissions, testing, medical records) and the medical withdrawal process, as well as admissions and programs-specific student outreach. May also supervise financial aid, registrar, and educational support programs.


  • Provides supportive and innovative leadership in the development and implementation of integrated recruitment, admissions, and enrollment plans for on-campus and online students; sets related priorities;
  • Provides hands-on leadership in daily operations; directly supervises the Director of Admissions and Coordinator of Student Outreach including facilitation of new projects; responsible for end-of-year reporting, annual personnel evaluations, and structuring of yearly assessment activities;
  • Supports staff in implementing well-organized and advertised activities to achieve strong student enrollment; facilitates partnerships with other college units leading to successful recruiting, enrollment, and retention initiatives;
  • Fosters inclusive, respectful, and collaborative working relationships within Admissions and with those involved in related programs (advising, orientation, assessment, marketing, etc.);
  • Actively participates in the recruitment and orientation of new staff;
  • Ensures compliance with college, state, and federal laws, policies and regulations;
  • Utilizes enrollment data and trend analyses, relevant student and community demographic data, and other statistical information to guide planning and program improvement; shares relevant data and assessment results with staff, the Chief Academic and Student Affairs Officer, and President's Staff;
  • Works with appropriate individuals to develop and manage annual budgets for relevant units;
  • Fosters collaboration between student and academic affairs personnel in order to enhance recruiting and enrollment;
  • Serves on the Deans' Working Group and the President's Staff; participates in shared governance processes;
  • Contributes to the development and implementation of grants related to work of supervised units and related initiatives;
  • Facilitates activities and programs that strengthen business and community relationships related to recruiting and admissions;
  • Oversees the use of the web and other technology resources to improve student communication, recruiting, and retention;
  • Implements activities that support GCC's comprehensive community college mission;
  • Performs special projects and related responsibilities as requested;
  • Performs other related duties as assigned.



  • Master's Degree in Student Affairs, Student Personnel Administration, Higher Education, Public Policy or related field;
  • Three years of higher education upper level leadership experience in admissions and enrollment services;
  • A track record of producing programmatic innovations and positive changes that support student recruiting and enrollment;
  • Experience supporting educational success of students with diverse cultures, experiences, circumstances, and backgrounds;
  • Experience using enrollment and assessment information or other relevant data for planning; ability to use data-based management systems for planning and program improvement;
  • Comfortable using technology and supporting new applications of technology to enhance communications with incoming and returning students;
  • Evidence of commitment to the community college mission including access, inclusion, and application of a learner-centered approach to leadership responsibilities;
  • Budget management experience;
  • Ability to collaborate across campus on key enrollment-related activities such as advising, orientation, marketing , and student engagement activities;
  • Experience designing and implementing integrated enrollment planning activities;
  • Strong organizational and problem solving skills including the ability to support multiple programs with varying deadlines and needs; ability to guide multiple student services offices with intersecting missions;
  • Ability to articulate a clear vision and priorities for program development and implementation;
  • Problem-solving skills to address day-to-day operations and emergencies;
  • Excellent public speaking skills as well as facilitation skills with small and large groups;
  • Excellent writing and reporting skills;
  • Ability to guide and grow programs including those that include community partnerships;
  • Knowledge and experience with collective bargaining agreements and the ability to work effectively within these agreements.


  • Demonstrated new program development experience in a community college setting;
  • Experience with grant development and management in an area directly related to this position;
  • Supervision of financial aid, registrar, and/or student educational support services;
  • Teaching or training experience at the college level;
  • Doctorate in a field related to the position.

Greenfield Community College is located in the beautiful and historic Pioneer Valley of western Massachusetts, between the foothills of the Berkshire Mountains and the fertile farmland of the Connecticut River watershed. GCC is a public community college of approximately 2,200 students. Known for the caring and supportive attitude of the faculty and staff, and for the broad support it enjoys from the surrounding community, the college is fully accredited by the New England Association of Schools and Colleges. In addition to a strong Liberal Arts focus, the College offers a wide variety of innovative and successful programs including Gender and Women's Studies, Fine Arts, Nursing, Renewable Energy, and Outdoor Leadership, as well as varied learning environments, from traditional classrooms, to distance learning, peer tutoring, one-on-one faculty-student advising, workforce development, and learning communities that cater to specific needs and interests. Close to fifty percent of Greenfield Community College students transfer to four-year colleges, and it is Smith College's largest source of community college transfer students. Much of the College has recently undergone a multi-million dollar renovation that sets the stage for future developments in learning. Greenfield Community College actively encourages and provides opportunities for leadership and professional development.

Keyword Phrases

  • Academic Affairs
  • Dean of Enrollment Services
  • Beautiful & Historic Western Massachusetts
  • Intentional and ongoing reflection of diversity
  • Works closely with business and community partners
  • Student Based Deans
  • Admissions and Enrollment Executives
  • Community College Executives
Employment Type:Administrative Staff
Degree Required: Masters
Experience: See Job Description
Level of Job: See Job Description
Salary: Not Specified
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter
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