Business Analyst II - Adler University in Chicago Illinois

Unfortunately, this job is expired as of 4/17/2015.

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Adler University

Chicago, Illinois 60602

United States

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Detailed Job Description

Adler University is the leading academic institution advancing socially responsible practice, healthy communities, and a more just society.  Adler University was founded on an important idea: Our health resides in our community life and connections. This is what drives our groundbreaking curricula and commitment to social responsibility, from our campuses in downtown Chicago and Vancouver and through Adler Online. We work with those courageous enough to want to change the world.  Our doctoral and master's programs—many of them nationally recognized in fast-growing fields—prepare students to lead social change in the fields of psychology and mental health, criminal justice and public safety, business, public policy, and advocacy.    We are committed to quality through continuous process improvement and personal accountability.  As a result, we seek professionals, who embrace life-long learning, present proactive solutions and drive results to support social responsibility from the classroom to the community. 

The Business Analyst II (BA) provides operational support for a broad portfolio of mission critical applications and a wide range of functional areas. The BA role proactively seeks operational efficiencies in process and procedure through the study of existing departmental activities and collaboration with personnel. The BA identifies opportunities and challenges and develops solutions using technology and business process re-engineering. Key Responsibilities  

  • Business Operations Support
    • Support and maintain existing business system processes with focus toward use of the university Colleague by Ellucian student information system, Document management/workflow system, and other institution technology tools
    • Develop and implement long term and sustainable resolutions to common day-to-day break/fix situations
    • Triage change requests to determine in-house or vendor-based solutions
    • Prepare and maintain business process documentation
  • Analytics
    • Document report requirements
    • Work with Application Developers to develop custom business intelligence
    • Verify and validate reports
  • Business Process Improvement
    • Proactively seek business process improvement opportunities with focus on leveraging streamlining and automation potential inherent in institution technology tools
    • Lead the elicitation and gathering of business and systems requirements using interviews, job shadowing and other elicitation techniques
  • End-User Training
    • Prepare and deliver end-user training
    • Prepare and maintain training documentation, videos, etc.
  • Application Maintenance
    • Coordinate software upgrades by measuring upgrade impact to business operations, and developing a plan to accommodate any changes
    • Develop and maintain quality assurance test plans
  • Professional Knowledge
    • Maintains professional knowledge of business areas served and technical knowledge of applications supported by reading industry publications and attending relevant industry events


• Baccalaureate degree in Business Administration or Information Systems
• Possess strong business and technical understanding
• Advanced analytical and problem solving skills
• Ability to balance the needs of the business user with the needs of the system
• Detail-oriented and comfortable handling multiple tasks simultaneously in a fast-paced environment
• Ability to build consensus and motivate others
• Excellent verbal and written communication skills
• Master of all Microsoft Office productivity tools (Word, Excel, PowerPoint, Visio)
• Exposure to Colleague by Ellucian student information system
• Two to three years of experience as a Business Analyst desired
• Experience in a higher education environment a plus
• Experience in Hyland OnBase system / other workflow systems a plus

Equal Opportunity Employer

It is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. Adler University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law.

Keyword Phrases

  • business solutions
  • Hyland OnBase
  • technical aptitude
  • workflow systems
  • analytical
  • Colleague
  • Ellucian
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: At least 2 years
Level of Job: Analyst / Staff
Salary: Commensurate with Experience
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume