Unfortunately, this job is expired as of 10/12/2011.
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The primary function of our department is to design, implement, and provide operational support for several layers of the universities technology infrastructure. This includes support of the physical data centers, all of the server hardware, and centralized storage systems. This also includes many of the software layers, including virtualization platforms, server operating systems, web servers, database systems, and e-mail services.
1. Physical infrastructure - Ongoing design work and constant monitoring is required for both of our campus data centers, including power, cooling, and equipment rack design work. Our server and storage hardware requires constant monitoring, occasional firmware updates, minor and major hardware upgrades, and small amount of cabling work.
2. Server Infrastructure - A wide variety of skills are required to help maintain all of our server operating systems, which are mostly Windows Server 2008 and 2003 and include all the typical server system types (e.g. Active Directory, DNS, DHCP, File and Print services, IIS Web Servers, etc.). Other important aspects of our server environment include disaster recovery, server security and SSL encryption, network load balancing, and large deployments of both server and desktop virtualization technologies. We also depend heavily on Microsoft SQL server for our database systems and job duties could include a role in the designing, building, and operational support of those environments.
3. Infrastructure Applications - There are many applications that we host internally ranging from web services, client/server applications, communication systems, and audio/video creation and distribution. The communication systems include e-mail, instant messaging, and video conferencing. The web and client/server applications support both the academic and administrative functions of the university and each provide unique challenges from a design and support perspective.
4. AV and Media Solutions - Our department is also responsible for the design and system integration aspects of all audiovisual and media solutions. We design and support a wide array of AV systems across the University including simple audio and projection solutions in classrooms, theater venues with high definition audio and video technology, several state-of-the-art lecture halls with video capture solutions, digital signage, and video conferencing. Experience with A/V solutions such as these would be valuable.
5. Although we are primarily an infrastructure group, a portion of time in our department is reserved for end-user support. As calls come in through our Client Services department, a certain percentage is escalated to us or is determined to be a server or a system related issue. Part of our job is to respond to these support calls in a timely and professional manner. It is also part of our job to work with our support departments as new systems are built and older systems are upgraded so they are best positioned to handle end-user support calls, this includes some documentation and training.
-Candidates must hold a bachelor's degree or have several years of relevant work experience.
-Our SQL database instances are a very strategic part of our technology infrastructure and this job could include designing, building, and supporting those systems. Our SQL environment is also extremely important to our disaster recovery planning and in some cases our high availability effort. Skill sets and experience working with SQL server and specifically any of the SQL High Availability solutions would be very valuable.
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