Assistant Director of Operations - Miami University in Oxford Ohio

Unfortunately, this job is expired as of 4/15/2015.

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Miami University

Oxford, Ohio

United States

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Detailed Job Description


-Facilitate the timely and accurate delivery of all recruitment, procedural and ad-hoc emails, text messages, and mailings to prospective students and applicants through a close partnership with Enrollment Communications and the Office of Admission; set up, maintain and monitor automated communications
-Assist in the implementation, maintenance, and testing of Technolutions Slate database system as it relates to recruitment and application data and processes and online application review; routinely review product documentation for enhancements leading to increased functionality and automation of processes
-Build queries and reports as needed for communication delivery purposes and data management
-Manage Office of Admission Request for Information form and all related communication
-Assist with testing and management of Slate online student status page as it relates to decision release and content display
-Work with the Office of Admission Visit Team to create and manage all on- and off- campus event registration websites, forms, reporting, check-in, surveys and sending of pre- and post-event communication
-Assist with creation and management of staff assignment rules and other rules within Slate
-Create written training documentation for all processes related to EO and Office of Admission business practices and present technical processes to staff in a clear, procedural manner
-Assist with review and evaluation of records to ensure integrity of recruitment and application data within Slate; identify problem records, resolutions and training needs among staff to prevent issues
-Work with vendors and other organizations as they pertain to online applications, electronic transcripts, data management, mail processing and other areas
-Assist in implementation of centralized mail and imaging function within the division of Enrollment Management and Student Success; directly oversee staff responsible for the day-to-day operations of centralized mail and imaging
-Other duties as assigned

Basic Qualifications

-Bachelor's degree with a minimum of 1 year of full-time professional experience working in higher education, admission, operations, marketing/sales, or related field; Master's degree will be considered in lieu of year of experience
-Experience managing operations and/or systems related functions
-Strong organizational skills; detailed-oriented
-Ability to compile, analyze, summarize, and communicate data and reports in written and oral format
-Working knowledge of business processes and operations of a business unit
-Experience working with relational databases, writing reports and/or queries using various tools
-Experience with Microsoft Office
-Ability to perform complex data research to identify and correct data issues
-Experience in prioritizing assignments to complete work in a timely manner under the pressure of deadlines, interruptions, and competing priorities and requirements

This position requires a flexible work schedule that includes some early evening and weekend hours during times of system implementation/upgrades/application decision periods and/or problem resolution (if needed, employee can work remotely during these times) as well as occasional University travel for vendor meetings and professional conferences.

Preferred Qualifications

-Master's degree in higher education, business, operations, or related field
-Experience in University/higher education setting
-Supervisory experience
-Experience with recruitment and admission data
-Experience with Technolutions Slate and/or ellucian Banner

Special Instructions to Applicants

Applicants will be asked to submit a cover letter, resume, and list of three references when applying to this position. Inquiries can be directed to

Keyword Phrases

  • Enrollment Management
  • Assistant Director of Operations
  • #1 Nationally for best teaching
  • Opportunities for growth and advancement
  • Inclusive, equitable working environment
  • Admissions & Enrollment / Recruiting
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Director
Salary: See Job Description
Type of School:Research University
Application Requirements: CV/Resume
Cover Letter