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The Advising and Retention Coordinator plays a key role in the Learning Communities and First Year Success (FYS) program, acting as an on-site resource for students, disseminating information and creating programs that foster student success, conducting outreach to students regarding critical enrollment information, conducting wellness checks for students identified by professors as at risk, and acting as liaison to Academic Advising and other relevant campus units to coordinate unified and seamless advising efforts (in keeping with university policies and procedures) to maximize enrollment in FYS courses and increase fall to fall retention for first year students.
Coordination of Advising Activities-45%
- Provides academic advising to first year students, individually or in groups, about university policies, programs of study and degree options while navigating complex processes and overseeing specific advising functions.
- Coordinates outreach and advising for first year students who receive early alerts each semester.
- Provides academic intervention services to first year students on warning, probation or suspension.
- Acts as an academic advising liaison with designated academic division(s), attending division meetings and staying current with the various programs in the division.
- Creates and maintains all FYS Learning Community advising related materials. Participates in FYS class presentations on advising and student success related topics.
- Interprets and explains university policies and procedures; participates in preparation of orientations and presents academic information to new students during Student Orientation Advising and Registration/New Student Orientation opportunities.
-Sometimes involves communication skills with students and families whose first language is Spanish and must be able to communicate in Spanish and English to effectively relay information.
Coordination of Retention Activities-40%
-Conducts email wellness checks to students FYS instructors have expressed concern about (missing multiple class meetings, disengaged, etc.). Receives and gives referrals to and from faculty for students‘ academic issues or personal concerns.
-Coordinates innovative and effective registration campaigns and activities focused on first year students with key departments and academic advisors across campus.
-Work closely with staff to implement, evaluate, and improve retention strategies
-Monitor and track first year student enrollment and coordinate retention and outreach efforts with key campus departments including the Office of Academic Advising and Student Academic Success Center.
-Collaborate with key campus departments and FYS Student Ambassadors to provide appropriate student success programming
-Serve as First Year Success liaison and representative on campus committees in facilitating university initiatives related to academic success and first year student retention.
-Stay current with trends and best practices regarding student retention strategies
-Research and implement best practices to further develop understanding and execution of student success strategies
- Engage in appropriate professional development opportunities
Other Duties as Assigned-5%
A masters degree in Higher Education or one of the following related fields: psychology, counseling, or social work.
At least 1 year previous experience in one or more of the following: advising, student recruitment/retention, related student services, teaching in an institution of higher education.
Experience using computer-based advising database or case management systems.
Knowledge of Ellucian Banner student information system or similar Student Information System.
Demonstrated experience using academic advising theories, techniques and best practices.
Demonstrated experience with programs aimed at the retention and graduation of underrepresented students, including students of color.
Must have error free written communication skills
Experience working collaboratively with departmental staff or other departments, or committees to complete a program or project.
Bilingual / Spanish speaking.
Experience working with undeclared/exploratory students.
Knowledge of student development theory and practice.
Knowledge of national, regional, state, and local higher education organizations, and participation in relevant local, state, and national organizations, assuming leadership roles as appropriate.
Must have strong oral communication skills and effective active listening skills.
IMPORTANT: In order to be considered as an applicant you must apply via the online application system, www.msudenverjobs.com.
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