Program Coordinator - Earth and Atmospheric Sciences - Metropolitan State University of Denver in Denver Colorado

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Metropolitan State University of Denver

Denver, Colorado 80217

United States


Detailed Job Description

The Program Coordinator will set the standard for professional operation of the Department of Earth and Atmospheric Sciences’ office. This includes a variety of tasks such as reception, office administration, supervision of work-study students, administrative support, and academic advising support.


Program coordinators perform a wide range of duties including the following:


• Answer general phone inquiries using a professional and courteous manner
• Reply to general information requests with accurate information
• Greet faculty, students, or visitors to the department in a professional and enthusiastic manner

20%-Office administration and supervision

• Use computer word processing, spreadsheet, and database software to prepare Departmental documents, communications, and mailings
• Respond to student requests via email
• Manage the EAS webpage
• Forward voice mail from the general mailbox to the appropriate contact
• Purchase, receive, and store the office supplies, ensuring that basic supplies are always available
• Adhere to FERPA regulations for the maintenance of confidentiality
• File forms according to the established procedures
• Update Departmental bulletin board space within the Science building
• Manage student work-study employees including interviewing and hiring; training, supervision, and mentoring
• Establish oversight of student employee work schedules
• Conduct student employee performance evaluations
• Process timesheets in accordance with HR policies

40%-Provide Administrative Support

• Provide high quality administrative and clerical support to the Department Chair
• Produce error-free memos, reports, flyers, and publication materials related to academic programs
• Prepare meeting agendas and supporting material for distribution, including meeting minutes
• Coordinate preparation of course schedules each semester by compiling faculty teaching requests
• Notify instructors of the final exam schedule
• Manage textbook orders with the bookstore
• Processing Affiliate Faculty contracts or letters of appointment in accordance with HR policies
• Acclimate new Affiliate Faculty to MSU Denver and EAS departmental policies, procedures, etc.

30%-Academic Advising Support

• Print advising reports for students
• Create advising program plans and related forms
• Provide advice to students about degree requirements when faculty advisors are unavailable
• Create calendars of faculty office hours.

Personal characteristics essential to the success of Program Coordinators include the following:

• Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of EAS.
• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organized: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Focused on Advancement: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Problem Solver: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Required Qualifications

In order to be considered as a qualified applicant, applicants must meet all required qualifications.

• Bachelor’s degree
• At least 1 year of experience working in an office setting
• Experience providing customer service
• Experience using computer programs for: word processing, database management, spreadsheets, email, and the Internet.
• Experience using office equipment, that includes: computer, voice messaging systems, Fax and photo copier

Preferred Qualifications

• Ability to communicate effectively
• Experience as an administrative assistant in a University setting
• Experience providing excellent customer service
• Purchasing experience
• Experience using Banner or similar database system
• Knowledge of EAS curriculum and programs
• Ability to work as part of a team and at times work independently with little supervision
• Experience providing supervision to student employees
• Must possess the ability to behave ethically and in compliance with university policies and procedures
• Experience organizing and coordinating schedules and projects.
• Time management skills that allow for working on multiple projects at once.

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

Official transcripts will be required of the candidate selected for hire.

Keyword Phrases

  • EAS - Earth & Atmospheric Sci
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • Program Administrators and Coordinators
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter