Detailed Job Description
Provides direct services to assist veteran students in transitioning from military service to the postsecondary environment. Introduces veteran candidates to the M-PATH program and support them in their introduction to certifications, college and progression to degrees.
School of Public Safety
Essential Job Functions
1. Coordinates and performs complex technical administrative work pertaining to specialized veterans’ programs and services as related to the M-PATH program.
2. Meets with students to discuss the educational benefits available to veterans who engage in the M-PATH training grant and assists in determining eligibility for the benefit programs.
3. Receives a wide range of forms and documents that are required for benefit application, eligibility and/or delivery; reviews documents for accuracy and completeness and certifies their validity and source; reviews military backgrounds, and other information to identify student eligibility for services; assists veterans in completing and submitting application forms and documents.
4. Serves as a technical information resource to student veterans and others regarding available programs and services; explains and interprets policies, regulations and operational procedures to persons contacting the office such as faculty, students, staff and the general public.
5. Monitors student enrollment in the M-PATH program at Valencia College to verify that classes meet program and graduation requirements; reviews and identifies non-qualified classes; notifies students regarding classes that are not eligible for program payment; confers with appropriate staff to advise students regarding an appropriate course of study to meet graduation or career requirements.
6. Assists students in resolving delinquent benefit payment issues.
7. Plans and coordinates various veterans outreach programs and services to promote the M-PATH program; assists with brochures, newsletters and other informational materials to keep student veterans and others informed regarding changes in relevant policies; plans, organizes and participates in informational booths at fairs, college nights and various other community events.
8. Monitors program activities for compliance with regulations, policies, procedures and requirements; provides information in support of audits and compliance surveys.
9. Performs research on internal and external data, methods, mechanisms and processes; stays abreast of the VA program and potential effects on the M-PATH program; monitors and reviews veteran-related legislation; compiles, prepares and presents issues/recommendations to the Director for evaluation.
10. Enters, maintains, and tracks complex data in manual and/or automated systems; develops and runs computerized queries; tabulates, summarizes and evaluates data; identifies trends and concerns; prepares summary reports.
11. Establishes and maintains complex file and record systems, including those for confidential and sensitive materials.
12. Establishes and maintains excellent working relationships with individuals at all levels within the college and the community.
13. Exercises initiative, independent judgment and discretion in carrying out assignments.
14. Perform other related duties as assigned.
1. Bachelor's degree from a regionally accredited institution [required]; master's degree preferred.
2. Preferred experience working with veteran students in an educational setting, preferably at a two-year college.
3. Experience working with veterans students transitioning from military to workplace environment.
4. Experience working with veteran students at a post-secondary level. Veteran or spouse of a veteran preferred.
5. A demonstrated commitment to diversity.
6. Must be able to perform all of the essential functions of the job with or without reasonable accommodation.
Knowledge Skills Abilities
1. Knowledge of technical administrative methods, procedures, and techniques pertaining to the operation of a veteran service program.
2. Knowledge of modern office practices and administrative procedures.
3. Knowledge of public outreach tools and concepts.
4. Skill in English usage, spelling, grammar, punctuation and arithmetical processes.
5. Knowledge of general college instructional goals and objectives.
6. Knowledge of computerized data management, storage and retrieval systems.
7. Ability to effectively and efficiently implement the administrative activities pertaining to a veterans services program.
8. Ability to understand and apply veterans’ educational benefits, and aid veterans in applying and receiving allowed benefits.
9. Ability to perform arithmetical calculations with speed and accuracy.
10. Ability to communicate effectively, both orally and in writing.
11. Ability to establish and maintain effective working relationships with those contacted in the course of the work.
12. Ability to organize work, prioritizes changing needs, follow through on multiple projects, and make decisions within time constraints.
13. Ability to work effectively in a diverse community and meet the needs of diverse student populations.
$18.17 per hour. 20 hours/ week
Equal Employment and Preference-Eligibility
Valencia College provides equal opportunity for equal opportunity for employment and educational services to all individuals as it relates to admission to the College or to programs, any aid, benefit, or service to students or wages and other terms, conditions or privileges of employment, without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules and regulations.
Valencia College extends preference in employment for eligible veterans in accordance to Florida State Statute 295.07.
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