Detailed Job Description
The Scholarship & Student Financial Assistance Officer is responsible for providing complete organizational information and services to students and prospective students in single areas or across a number of disciplines that may include admissions, financial aid, academic advising, career services, international students, and disability services. This level is differentiated from the previous level by the focus on providing professional-level career counseling and/or academic advisement and providing direct student assistance in career development activities, incumbents are responsible for coordinating internal and external partnerships to enhance services; making referrals for resources to assist in the students' career and educational success; and serving as a liaison between high schools, students, employers, and the college.
Bachelor's degree in related field to assigned area.
Three (3) years related experience. Some positions may require higher level of education.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.
These duties are a representative sample; position assignments may vary. General Responsibilities
Knowledge, Skills, and Physical Requirements
- Provides professional-level counseling and advice for incoming and returning students on academic programs and progress, financial aid, internships, careers, study abroad programs, and/or other related programs.
- Provides direct and comprehensive career counseling, advising, and student development guidance which includes networking with employers and community leaders to obtain information on job opportunities and facilitate job referrals; initiating, creating, and coordinating programs designed to help students create award-winning resumes and cover letters, interviewing and job search skills, and/or other related items; and/or performing related duties.
- Develops, manages, and communicates resources through program promotions, class presentations, training sessions, and faculty and community partnerships.
- Develops new student support services and programs, including on and off-site course offerings, new delivery formats, and partnerships with community agencies.
- Tracks, compiles, and collects information and prepares related reports in assigned program area; maintains related databases.
- Performs other duties of a similar nature or level.
- Applicable student support programs, academic advising, and/or related programs;
- Program development and program management principles and practices;
- Customer service principles;
- Career planning principles and practices;
- Community networking principles and practices;
- Applicable Federal, State, and local laws, rules, regulations, policies, and procedures;
- Diverse populations and cultures;
- Recordkeeping principles;
- Computers and related software applications.
- Coordinating student support programs or services;
- Planning and developing programs;
- Advising students on academic, finance or career issues;
- Providing customer service;
- Promoting services;
- Researching service delivery methods;
- Creating resumes and cover letters;
- Maintaining records;
- Using a computer and related software applications;
- Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.
Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Key Position Information:
St. Petersburg College (SPC) is a multi-campus institution that is committed to helping students finish what they start to achieve their goals; therefore advising students effectively from application to graduation is critical. The financial assistance services department plays a significant role in keeping this commitment. Without adequate funding which most of our students need, they would not have any hope of ever pursuing a post-secondary education.
Advises prospective and currently enrolled students about available financial assistance programs; Evaluates students' financial situation to properly determine financial assistance eligibility for credit or clock hour financial aid; Performs Federal Verification in accordance with federal guidelines; Evaluates student documentation to determine eligibility for financial assistance as determined by Federal and State rules and regulations relating to financial aid; Recommends the financial assistance award or approves individual awards; Monitors and evaluates students standard of academic progress; Maintains liaison with faculty, counselors, staff and students; Counsels students relating to award, dependency status and standards of academic progress; Processes appeals for re-calculation of needs analysis based on changes in student's circumstances; Performs other related duties as required.
SPC is seeking a dynamic and energetic Financial Assistance Services Officer for the Clearwater Campus, which is our second largest campus. To be a strong candidate for consideration, we are looking for someone who is energized by working in a team environment to solve problems; who possesses excellent customer service and people skills; who has a positive outlook and attitude; and, is able to work in a fast paced environment with a diverse student body.
Three (3) years experience in financial aid, including experience in advising and evaluating eligibility and awarding financial assistance. Knowledge of Fed & State rules & regulations relating to Fin. Aid. Prior experience at a counselor level is preferred. Strong customer service and people skills.