Unfortunately, this job is expired as of 12/16/2014.
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Under the supervision of the Assistant Director of Admission-Recruitment Services, this position shares broad recruitment and enrollment responsibilities with other members of the Office of Admissions. The position’s primary responsibilities are to provide support to the Assistant Director of Admissions/Recruitment Services and to assist with the leadership, supervision, and training of the high school outreach team. The position also manages AskMetro emails, coordinates the campus tour program, and oversees the Roadrunner Ambassador Program (RAP). In addition, the position maintains a regular visitation schedule to high schools in the assigned territory and provides general admissions information and academic planning assistance to prospective and new MSU Denver students. In this capacity, the position counsels students and disseminates information about admissions, financial aid, registration, tuition classification, transfer of credits, program requirements, and scholarships. This position also assists with coordinating special on-campus recruitment related events, such as group tours, Bi-I’s, and college fairs. Group and individual presentations are occasional job duties of this position. This position also exercises professional judgment to interpret University policies and procedures and assists students with resolution and referral of individual concerns. This position also assists in direct mail, email and telecounseling efforts and performs other recruitment related duties. This position also serves as a key member of the Admissions Review committee, which conducts file reviews of applicants to evaluate completion of HEAR requirements, assessment data, and makes admission decisions based on a wide variety of evidence of potential for success at the University.
35% – Provides admissions counseling and academic planning advice to prospective students, applicants, and newly admitted students via email, telephone, mail, social media, and direct in-office communication as they relate to the recruitment and enrollment effort. Facilitates application and admission of students by working closely with a variety of MSU Denver student services programs and academic offices. Exercises professional judgment to interpret University policies to advise prospective and new students about admission procedures, transfer of credits, University policies, the financial aid process, scholarships, program requirements, registration, tuition classification, and available student support services.
30% – Assists with directed follow-up activities and communications for targeted prospective students, applicants, and newly admitted students via email, mail, phone, and CRM, including providing expert advice to students who contact us through our AskMetro email address. Represents MSU Denver at college fairs as well as at on-campus and off-campus recruitment related events and maintains a regular visitation schedule to high schools in assigned territory. Coordinates campus tour program as well as special on-campus recruitment related events, such as group tours, Bi-I’s, and college fairs.
10% – Assists in leading, supervising, and training the high school outreach team and serves as Assistant Director of Admissions/Recruitment Services in absence of this person. Responsible for assisting with all administrative duties, including office planning, scheduling, and program reporting.
10% – Oversees and coordinates Roadrunner Ambassador Program (RAP). Hires, trains, and supervises student employees who serve as Ambassadors in high schools around the Denver metro area.
5% – Upholds and interprets the standards of ethical practice in University admissions to assist with broad recruitment activities. Assists in the preparation of surveys and questionnaires distributed by the Office of Admissions to determine the effectiveness of our programs and services.
5% – Serves on Admissions review committee and on other internal and external committees related to the recruitment of students to the University.
5% – Other duties as assigned.
Bachelor’s degree; two years of experience working with students in a higher education setting; excellent written communication skills; a valid Colorado driver’s license.
Master’s degree; two years of experience working with diverse populations of traditional and non-traditional students in a higher education setting; experience with a student information system; experience with a customer relationship management (CRM) system.
Ability to supervise and train professional and student staff. Experience making presentations to groups. Excellent oral communication skills.
IMPORTANT: In order to be considered as an applicant you must apply via the online application system, www.msudenverjobs.com.
Official Transcripts will be required of the candidate selected for hire.
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