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Handle telephone calls and walk-in requests for service, including general and emergency calls for assistance. Contact other departments on campus to assist with maintenance service call, including after-hours maintenance calls. Dispatch police and security personnel to all calls for service; manage police radio communications and coordinate incident response. Coordinate radio calls and requests for assistance from outside law enforcement, fire and emergency medical agencies, when required. Make appropriate entries into the department's computer aided dispatch (CAD) system to track calls for service, incident reports and other department activities.
Monitor computerized alarm systems and electronic access control system events and dispatch shift personnel to respond to all reported violations.
Assist Parking and Access Coordinator by updating building access control data for members of the University community; produce building access journal reports, when necessary; assist with the dissemination of parking decals and University ID cards.
Record-keeping tasks including filing police reports, logging lost/found property, posting public incident record logs, completing shift task logs and miscellaneous clerical tasks deemed necessary and appropriate by supervisory staff.
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