Detailed Job Description
This position is responsible for coordinating the utilization of relational databases for the purpose of generating marketing materials and communication efforts.
Additional Department Summary:
The position must be able to design, develop and manage marketing and communications for the Enrollment Management departments to prospective and currently enrolled students. Information may include communications from Admissions, Scholarships, Orientation, Testing Services, Registrar and Financial Aid. In addition, the position will manage communications to prospective students from outside the Enrollment Management areas. The position is responsible for the development, management and oversight of all electronic media campaigns including the design, development and communication of information to prospective, applied, admitted, committed and enrolled students, high school counselors, alumni and parents for the purpose of automating and improving yield of targeted groups. The position will manage communications (print and electronic), web surveys, automated campaigns, telecounseling scripts and the production of address files for communication efforts. Monitors and coordinates campaigns to insure that contacts are not excessive and campaigns are working effectively. The position must be able to work well with other departments when developing communication plans. It may sometimes serve as mediator or liaison when coordinating the goals of multiple departments and prioritizing communications so as to not over-stimulate the target. The ability to maintain the proper balance for the target while maintaining department/divisional customer satisfaction is essential. In addition, the position must obtain certification and abide by all confidentiality laws and policies while accessing data that is protected by HIPPA and FERPA regulations. The position is responsible for the training of all users of Talisma CRM system. Training will include, but is not limited to; Admissions, Orientation, Scholarship Technology Support, Distance Learning, Honors College, Divisional Colleges and Departmental users. The position is responsible for the development of all training materials as well as online training and web-based training for remote users. The position will be the primary contact for users when troubleshooting system functionality.
Required Minimum Qualifications
A bachelor's degree and one year of experience.
Additional Required Department Minimum Qualifications:
Must have at least one of the following: experience in CRM or utilizing a relational database, experience in admissions or recruitment OR experience in a higher education environment.
Valid U.S. driver's license. Must be at least 21 years of age and have an acceptable motor vehicle report as determined by the insurance carrier.
Minor in computer sciences, management information systems or related field and/or experience working with complex relational database systems. Experience with ASP forms, SQL, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Camtasia Studio and Wimba is a plus.
57 Monthly (exempt): - Minimum - $ 31969.56 Midpoint - $ 46342.44
Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction will receive an individualized review of the prior conviction before a hiring decision is made. EOE/AA
The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, genetic information, disability, or protected veteran status, and will not be discriminated against because of their protected status.