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FULL-TIME Clerk III - ACADEMIC ADVISING: (Lawrence Campus and occasionally on the Haverhill Campus) 37.5 hours per week Mondays through Thursdays 9:30am–6:30 PM and Fridays 12:00 noon-4:00pm. Occasional Saturdays may be required during the summer months 10:00 AM – 2:00 PM. As necessary, on a periodic basis, the individual appointed to this position will be required to adjust work schedule for coverage. This is an AFSCME unit position.
Assist the academic advising staff and others with the day-to-day operation of the Career Planning and Advising Center on the Lawrence Campus. The primary duties of this position are to receive and make office related telephone calls; greet and direct students, prospective students and guests to appropriate staff and service areas; prepare basic reports and correspondence related to academic advising duties and projects; perform data entry related to students’ majors, transcripts and registration. Pre-screen students before they meet with advisors; print transcripts, assessment results and other needed documents for students; maintain and update a variety of printed materials including handouts, course and program information, and criteria packets. Ensure all forms related to academic advising are in stock and in the respective files cabinets, document holders etc.; maintain all areas where students meet with advisors, including checking printers, fax, computers and other machines to make sure they are in proper working condition. The Clerk is also responsible for inventory of supplies and documents needed in the Center. The staff member will also be expected to assist the Dean of Academic Support Services, Articulation and Transfer with special projects, provide coverage for front staff when needed, as well as perform other duties as assigned. This position reports directly to the Dean.
A minimum of 1.5 years full-time or equivalent part-time experience in office work required. Must have strong verbal, written, and interpersonal skills; have the ability to communicate effectively on the telephone and in person with a variety of people; must be dependable, energetic, adaptable and flexible; possess organizational and office skills; have demonstrated knowledge of Microsoft Office 2013 (Word, Excel, Access and Power Point). Candidates must have the ability to think critically and process information quickly and accurately, must have strong technical skills, as well as fundamental office practices, procedures and equipment; must have experience with SCT Banner or related Student Management System.
Bi-lingual (fluent in Spanish and English) is a strong preference. Minority candidates are encouraged to apply.
SALARY: $614.45/week ($31,951.40/year) with Fringe benefits. An appointment from outside the bargaining unit (AFSCME) must start at Step I of the range. (Step 1: $614.45)
DEADLINE DATE: October 17, 2014 POST#: 50889
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.
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