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Under the supervision of the UVU Chief of Police provide general and emergency assistance to the public and to officers. Incumbent will communicate with Public Safety personnel, Law Enforcement, EMS, Fire, and Facility personnel. TAC will supervise and direct dispatch center and dispatchers. This includes scheduling, maintaining records, dispatcher training, performing background checks, validating NCIC entries, and acting as a liaison with BCI (Bureau of Criminal Identification and the UVU Police Department.
Bachelor’s degree in a related discipline plus two years of staff level experience in Summary of Duties or equivalent education and experience totaling six years.
Police dispatch, and National Crime Information Center (NCIC)) operator functions. Computer systems (Spillman) used in law enforcement agencies, including NCIC and related equipment.
Principles of supervision, training, and performance evaluation. Basic operations, services, and activities of a training program. Appropriate office procedures, methods, and equipment knowledge. Must obtain BCI Basic TAC certification within 6 months of hire and maintain certification during employment.
The ability to exercise initiative, independent judgement and to act resourcefully under varying conditions; deal effectively with people in potentially volatile situations; cope effectively with stressful and demanding public interaction; maintain strict confidentiality related to sensitive administrative and legal information; develop effective working relationships with dispatchers, coworkers, faculty, staff, and students of UVU.
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