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With technical direction, administers and maintains enterprise-level IT systems which may include Data Center infrastructure, server hardware, system software, and applications. Enforce procedures and solve technical issues to ensure availability, reliability, stability, and scalability of systems. Provide problem escalation support as required. Assist with the design, planning, and implementation of large, complex, enterprise-level systems to support core organizational functions. This includes new installation and configuration of systems and applications along with the general maintenance, security and vendor-supplied updates, basic administration, Ad Hoc reporting, and execution of processes and procedures for ongoing management of the systems environment.
Graduation from an accredited institution with a bachelor’s degree in Information Technology or a related field.
This is a career ladder position. Systems Administrator I BS Info Tech or related field, Systems Administrator II BS in Info Tech plus one year work experience, Systems Administrator III BS in Info Tech plus three years of experience.
Knowledge in customer service, interpersonal, oral, and written communications, with experience in presenting ideas in user-friendly language.
Knowledge with various computer applications such as word processing, spreadsheets, database, presentations, internet tools, email systems and performance monitoring tools.
Knowledge with TCP/IP, application network protocols, firewall management, operating system configuration, anti-virus software, and relational database(s).
Skill with troubleshooting hardware and software problems and the researching of technical issues, identifying and establishing scope and parameters of system analysis in order to define outcome criteria for operational accountability.
Skill with Active Directory, Exchange, and SQL Server.
• Skill with operating systems and their standard applications, services and processes such as web servers, e-mail services, file systems, performance management, backup/restore, and access control.
Skill in writing documentation, capacity planning, systems design, customer service, technical training, security audits, mentoring of junior team members.
Ability to work in a customer service, team-oriented, collaborative environment, being highly self-motivated with the ability to learn quickly.
Please attach any of your relevant systems certifications.
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