Systems Specialist I - College of Tech/Comp - Utah Valley University in Orem Utah

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Utah Valley University

Orem, Utah


United States
(JPP19914)

Categories

Detailed Job Description

Under the supervision of the Director of Technology and Computing, the Systems Specialist (I, II, III) enforces procedures and solves technical issues to ensure availability, reliability, stability, and scalability of systems. Installs and maintains hardware, software, and operating systems for servers and related components. Installs and maintains business applications running on the systems. Provides support on technical and functional issues for IT systems. This includes general maintenance, security and vendor-supplied updates, basic administration, adhoc reporting, and execution of processes and procedures for ongoing management of the systems environment. The Systems Specialist will be responsible for the daily administration of assigned systems and their integration with other institutional systems and business processes.

Minimum Qualifications

Graduation from an accredited institution with an associate’s degree in Information Technology or related field and one year of related experience in Information Technology.

Preferred Qualifications

This position is a career ladder position and will be placed at one of the following grade levels depending on qualifications:

Level I – Graduation from an accredited institution with an associates degree in Information Technology or related field, plus 1 year of experience related to the essential functions/duties, 6 months of which must be directly related to the essential functions/duties of the position, administering and maintaining enterprise-level IT systems is preferred; OR any combination of higher education and experience directly related to the essential functions/duties totaling three years, 6 months of which must be directly related to the essential functions/duties of the position.

Level II – Graduation from an accredited institution with an bachelors degree in Information Technology or related field, plus 2 years of experience related to the essential functions/duties, administering and maintaining enterprise-level IT systems is preferred, 1 year of which must be directly related to the essential functions/duties of the position; OR any combination of higher education and experience directly related to the essential functions/duties totaling four years, 1 year of which must be directly related to the essential functions/duties of the position.

Level III – Graduation from an accredited institution with an bachelors degree in Information Technology or related field, plus 1 year of experience related to the essential functions/duties administering and maintaining enterprise-level IT systems is preferred, 2 years of which must be directly related to the essential functions/duties of the position; OR any combination of higher education and experience directly related to the essential functions/duties totaling five years, 2 years of which must be directly related to the essential functions/duties of the position.

Knowledge

Knowledge of Windows Server OS, Mac OS, Linux, XML, and SQL Server.
Knowledge of storage technologies such as SAN or NAS.
Knowledge of virtualization technologies such as VMWare or HyperV.
Knowledge of various computer applications such as word processing, spreadsheets, database, PowerPoint, Internet tools, email systems, performance monitoring tools, and other general computer skills.
Knowledge of TCP/IP and application network protocols, firewall management, operating system configuration, anti-virus software, and relational databases.
Knowledge of load balancing, clustering, and caching procedures and processes.
Knowledge of Active Directory.

Skills

Skill in customer service.
Skill in trouble shooting.
Skill in communication both verbal and written.

Abilities

Ability to install, configure, and maintain server system hardware including SCSI, RAID, SAN/NAS, and I/O topology.
Ability to create and maintain server and desktop VMs.
Ability to create desktop images.
Ability to administer users and computers in Active Directory and create GPOs.
Ability to install networking equipment and configure firewalls.
Ability to clearly present technical ideas to non-technical users.
Ability to work team-oriented, collaborative environment.
Ability to be highly self-motivated with the ability to learn quickly.

Pay Range

$15.23 to $22.29 per hour, DOQ

Special Instructions to Applicants

Keyword Phrases

  • Dean
  • Systems Specialist I - College of Tech/Comp
  • student centered teaching organization
  • building communities of engaged learners
  • beautiful mountain location
  • Network/System Administration
  • Computer Support and Training
  • Other IT
logo
Employment Type:Administrative Staff
Degree Required: Associate
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter
References