Veteran's Certifying Official - Metropolitan State University of Denver in Denver Colorado

Unfortunately, this job is expired as of 9/1/2014.

To continue in your search through the appropriate job categories, click either Administrative Staff, Higher Education Executives, Faculty, Post-Doc and Graduate Assistants, . You can also utilize "guess-free" keyword search tools with up to eight pre-defined criteria. Search for and Apply to academic postings directly from the site. Post your background either confidentially or overtly. Stand out and be discovered!

Metropolitan State University of Denver

Denver, Colorado 80217

United States

Similar Opportunities Exist in the Following Categories

Detailed Job Description

This position exists to collaboratively administer the Veterans Education Benefits at MSU Denver; to provide the expertise to aide and advise current and prospective veteran students in attaining GI Bill educational benefits offered by the US Department of Veteran Affairs (VA); to advise the departmental offices of Financial Aid, Student Accounts, and Student Affairs on VA education policies and regulations; and, to train student workers to effectively assist veteran students in their educational pursuits.


40% GI Bill Educational Benefit Certification:

1. Certifies veteran student enrollments to the Department of Veterans Affairs (VA) by means of the VA web portal (note: this position is a designated Certifying Official approved by the VA).

2. Collects information from VA students in person and via phone or email to collaboratively determine which of the eight GI Bill chapters most appropriately classifies each individual for their benefits.

3. Advises veteran students on all of their options provided by the GI Bill, guide them in their choices to maximize utilization of their benefits package, and approve or deny requested tutoring.

4. Determines the interpretation of changes to VA regulations, state regulations, and MSU Denver institutional policy because precedence is often unavailable. Determines the proper implementation of those changes in order to remain in compliance with the VA. (Note: This position must be diligent in capturing and acting on regulatory changes, for non-compliance can bring financial liability upon MSU Denver.) Extensive policy, procedural and programmatic modifications must be implemented each time federal or institutional regulations are modified.

5. Determines when and what applicable fees for tuition should be reported to the VA. Many of these decisions may yield academic and/or financial ramifications for the student and MSU Denver. Example: Veterans who are paid incorrectly require collaboration from both internal and external agencies for resolution. Congressional inquiries require explaining VA and MSU Denver regulations to congress persons’ staffers and defending the course of action taken.

6. Determines internal processes for submitting paperwork to be processed for the VA.

30% Analysis of Academic Progress and VA Fund Utilization:

1. Monitors VA students’ academic progress and adherence to academic degree programs. Reports punitive and pending grades, which have a fiscal result in veterans being overpaid by the VA. Deny the use of VA benefits for repeated courses or courses taken that are not required for graduation.

2. Analyzes the utilization of VA funds by each veteran student.

3. Advises students on the intricacies of regulations associated with GI Bill educational benefits, including the consequences of various fund usage modes.

4. Detects and resolves problems and eligibility, entitlement, and fund disbursement.

5. Advises VA students on options to maintain their benefits when eligibility is in question.

6. Determines alternate solutions to a myriad of other issues that may arise regarding veteran educational benefits.

20% VA Student Liaison:

1. Serves as a liaison between veteran students, MSU Denver, and the VA.

2. Resolves all issues related to veteran educational benefits and behalf of the VA.

3. Is an advocate for the student when problems arise with the VA or MSU Denver.

10% Student Worker Supervision and Training

1. Hire VA work-study students and submit VA work-study paperwork to VA.

2. Maintain VA work-study paperwork and submit timesheets to the VA.

3. Trains student workers on all policies, processes, and procedures associated with the work unit, including: FERPA, varying GI Bill chapters, document and form distribution, and appropriate procedures to advise veteran students on the basic steps to receive their educational benefits.

Required Qualifications

Bachelor’s degree or the equivalent combination of education and work experience and a minimum of 2 years work experience in Higher Education or work experience in Veteran Service field. Experience working with diverse populations; and, experience working in a high volume multifaceted environment; experience in customer service including the ability to respond efficiently and effectively to customer requests and to use sensitivity and discretion when dealing with customers; demonstrate the ability to work both independently and collaboratively in a team environment.

Two years of experience equals one year of education.

Preferred Qualifications

Banner knowledge, supervisory experience, and recognition as a VA Certifying Official approved by the US Department of Veterans Affairs.

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

Official transcripts will be required of the candidate selected for hire.

Keyword Phrases

  • Registrar's Office
  • Veteran's Certifying Official
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • Registrars
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: See Job Description
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter