Assistant Director of EOPS/CARE - West Valley-Mission Community College District in Santa Clara California

Unfortunately, this job is expired as of 9/9/2014.

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West Valley-Mission Community College District

Santa Clara, California

United States

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Detailed Job Description

The Division of Student Services at Mission College is seeking a talented individual to fill the position of Assistant Director of EOPS/CARE. Mission College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.

Under the direction of the Director of EOPS/CARE & ACCESS, develop, organize, direct and coordinate the activities and operations of the EOP&S/CARE department. Provide complex and responsible administrative assistance to the Director.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.


100% of full time, 40 hours per week, 12 months per year, with anticipated start date of October 22, 2014. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the Supervisors Unit.

Work Location: EOP&S/CARE department, Mission College, Santa Clara, CA.

Minimum Qualifications

1. Education – Bachelor’s degree from an accredited college/university;

2. Experience – Three years of increasingly responsible experience in a college student services program working predominantly with ethnic minorities or persons handicapped by language, social or economic disadvantages, or has comparable experience working with disadvantaged clientele;

3. Demonstrated ability to effectively work with persons of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

Desired Qualifications

  • Master’s degree, preferably in Counseling, Guidance, Social Science or related field.

Examples of Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

  • Plan, organize, coordinate, and supervise the day-to-day operations of staff to ensure efficient delivery of services to students, faculty, staff and the community at large.
  • Direct the EOP&S/CARE Program in the absence of the Director.
  • Train, supervise and evaluate the performance of assigned program staff and student workers.
  • Ensure compliance and accuracy within State policy regulations; monitor compliance with department guidelines; develop and recommend modifications to work processes in response to regulation changes.
  • Compile and analyze data related to program participation and evaluation; develop work processes which facilitate attainment of established program goals and objectives; recommend program policies and procedures.
  • Participate in the appointment of personnel, provide and coordinate staff training, work with employees to correct deficiencies, and implement discipline procedures.
  • Assist in coordination of EOP&S/CARE services to students to include program intake and orientation, counseling and advising, peer mentoring, transfer assistance, and follow-up activities.
  • Serve on advisory committees; negotiate and recommend appropriate determination of student eligibility related to compliance and regulation.
  • Oversee the maintenance of effective student databases for the EOP&S/CARE Programs.
  • Conduct EOP&S/CARE workshops for College students; provide direct, in-depth information to potential applicants.
  • Assist and advise students in matters related to EOP&S/CARE, Book Vouchers and Grants; explain application procedures, regulations, and policies.
  • Communicate with faculty, staff, representatives of State and federal agencies, other educational institutions, and others to coordinate programs and activities.
  • Assist in the preparation and administration of annual program budgets; maintain program budget and records of expenditures when assigned; provide input and recommendations regarding staffing, equipment and supply.
  • Participate in submitting annual program plan and budgets to the state Chancellor’s Office.
  • Monitor student enrollment and academic progress to determine continued eligibility, inform students of denial or approval of EOP&S eligibility, inform students if placed on probation, suspension, or if they have been terminated from the EOP&S/CARE Program.
  • Attend EOP&S/CARE workshops as required. Represent the EOP&S/CARE Program at appropriate meetings and committees.
  • Work closely with the financial aid office regarding the awarding of grants and services to EOP&S/CARE.
  • Perform related duties as assigned.

Knowledge and Abilities

Knowledge of:

  • District policies and State and federal laws and regulations related to EOP&S/CARE programs, including application process and eligibility.
  • California community college mission and philosophy.
  • Modern office and records management practices.
  • Principles of training and supervision.
  • Database tracking methods.
  • Budget preparation and administration.
  • Correct English usage, spelling, grammar, and vocabulary.
  • Oral and written communication skills.
  • Interpersonal skills including tact, patience and courtesy.
  • Operation of equipment and various software programs including student information systems, word processing, database management and spreadsheet computer applications software.
  • Basic principles and practices of fiscal, statistical and administrative research, and report preparation.

Ability to:

  • Interpret and apply State rules and regulations pertaining to the EOP&S/CARE Program.
  • Ensure federal, State and District regulations, policies and procedures are followed and maintained.
  • Organize, direct, and implement a comprehensive student peer mentor group.
  • Prepare and deliver presentations pertaining to EOP&S/CARE.
  • Determine EOP&S/CARE recipients.
  • Provide work direction and guidance to assigned staff/student assistants.
  • Prepare and administer a budget.
  • Communicate effectively both orally and in writing.
  • Establish and maintain cooperative and effective working relationships with others.
  • Work cooperatively with other departments, offices, students, and outside agencies.
  • Perform responsible and difficult technical work involving the use of independent judgment and personal initiative.
  • Operate modern office equipment and use word processing, spreadsheet and database software effectively.
  • Relate effectively to people of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy.

Salary and Benefits

  • Anticipated Hiring Range: $5,074–$5,588 (monthly); with a maximum earnable monthly of $6,794.
  • Employer-contributed medical, dental and vision for employee and dependents, to include domestic partner.
  • Employer-paid long term disability for employee.
  • Voluntary life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 22 days vacation leave accrued annually (25 days after 5 years).
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Educational growth incentive program from $35 to $175 monthly.
  • $500 longevity award annually after 15 years of service and $1,000 longevity award annually after 20 years of service.
  • CalPERS retirement.
  • Position is union affiliated with required dues.

Application Information


  • Interested applicants must submit online all materials requested, including: (1) A completed online West Valley-Mission Community College District application; (2) Resume; (3) Transcripts – (unofficial or official copies) for stated degrees having the degree confer/award dates circled. Official transcripts will be required prior to employment start date should the position be offered; (4) Cover letter and/or reference list, if requested; and (5) Any requested licenses or certificates, if applicable.
  • All sections of the online application, including Education and Educational Work History, must be completed thoroughly.
  • Supervisor(s) name(s) and telephone numbers must be included in the application.
  • Incomplete applications will not be considered.
  • Do NOT send unrequested materials. Unrequested materials will not be used for consideration of employment.
  • The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.


  • If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included, the application may be screened as not meeting minimum requirements.
  • Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
  • Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application.
  • If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store; then attach the electronic version of your transcript to this online application.
  • Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts.

For assistance, contact:
Office of Human Resources, Attn: Recruitment
14000 Fruitvale Ave, Saratoga, CA 95070
Phone: (408) 741-2174 Fax: (408) 867-9059

West Valley-Mission Community College District is an Equal Opportunity Employer

Keyword Phrases

  • Assistant Director of EOPS/CARE
  • 2 Silicon Valley locations
  • student-centered learning environment
  • empowering diverse human capital
  • Academic Administration
  • Multicultural Affairs and Affirmative Action
  • Student Affairs and Services
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Director
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume