Instructional Assistant II - Testing Services - Utah Valley University in Orem Utah

Unfortunately, this job is expired as of 8/18/2014.

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Utah Valley University

Orem, Utah

United States

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Detailed Job Description

Assists the testing management team with the development of charts, graphs, reports, and “how-to” guides for a variety of specialty exams given in the center. Develops step by step procedures and trains other staff on various exams.

Minimum Qualifications

Graduation from an accredited institution with a bachelor’s degree in related major or any combination of education and/or experience related to the Summary of Duties totaling four years is required.

Preferred Qualifications


Knowledge of computer hardware and software applications used in a testing environment.
Knowledge of testing procedures, protocols, and security measures before, during, and after an exam.
Knowledge of customer service practices and procedures.


Skill in interpersonal communication, decision-making, and problem-solving.
Skill in office methods, techniques, practices, and procedures.
Skill in communicating verbally and in writing.
Skill in escalating/delegating critical issues.
Skill in conflict resolution


Ability to perform a variety of office duties with minimal supervision.
Ability to meet and work with the public/clients effectively.
Ability to follow written and verbal procedures.
Ability to collaboratively work as a team member to reach common goals.

Pay Range

$10.54 to $13.17 per hour

Special Instructions to Applicants

Keyword Phrases

  • Testing Services
  • Instructional Assistant II - Testing Services
  • student centered teaching organization
  • building communities of engaged learners
  • beautiful mountain location
  • Tutors and Learning Resources
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: See Job Description
Salary: See Job Description
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter