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Assists students and parents regarding the financial aid process and provides information on available programs, procedures, and eligibility requirements. Reviews financial aid applications and related documentation for compliance with eligibility requirements. Provides assistance to students and parents in the completion of financial aid applications.
High school diploma and two years experience or a combination of post high school education and experience equal to two years.
Previous working experience with BANNER preferred.
Knowledge of federal regulations pertaining to financial aid including need analysis, eligibility and assessment, and packaging strategies.
Knowledge of automated financial aid management systems.
Skill in interpersonal communication, problem solving, and decision making.
Skill in making presentations and training others.
Ability to communicate effectively.
Ability to work independently and organize a heavy workload.
Ability to operate office equipment, computers, and software.
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