Associate Director of Student Academic Success, Access, and Retention - Metropolitan State University of Denver in Denver Colorado

Unfortunately, this job is expired as of 7/28/2014.

To continue in your search through the appropriate job categories, click either Administrative Staff, Higher Education Executives, Faculty, Post-Doc and Graduate Assistants, . You can also utilize "guess-free" keyword search tools with up to eight pre-defined criteria. Search for and Apply to academic postings directly from the site. Post your background either confidentially or overtly. Stand out and be discovered!

Metropolitan State University of Denver

Denver, Colorado 80217

United States

Similar Opportunities Exist in the Following Categories

Detailed Job Description

As a key member of the Student Academic Success leadership team, the Associate Director for Student Access and Persistence is responsible for assisting the Director of Student Academic Success Center (SASC) in the delivery of academic support services, mentoring programs, and other persistence initiatives to students. This includes the supervision and oversight of Immigrant Services, Metro Scholars, MSU Denver-only sections of remedial courses offered at the community college, mentoring programs including but not limited to, Brother to Brother, MSU Mentors(formally success coaching), and Summer Scholars student support programs. This position will coordinate and provide services to students who are taking developmental coursework at the community college level. The Associate Director (AD) will also participate in various progressive activities designed to support enrollment and retention initiatives at MSU Denver including Supplemental Academic Instruction initiatives (SAI).


[35 %] The AD will be responsible for supervision and program oversight. The AD will oversee the Immigrant Services, Metro Scholars, MSU Denver-only sections of remedial courses offered at the community college, mentoring programs including but not limited to, Brother to Brother, MSU Mentors(formally success coaching), and Summer Scholars student support programs. The AD will ensure the services and processes of each area of responsibilities support the mission of the division and the University, and are efficient, effective, and student-centered. This includes analyzing and interpreting data, using strong writing skills to produce written reports, and supervising staff, and conducting annual performance evaluations. The AD will be responsible for creating and maintaining mentoring programs that successfully contribute to persistence goals.

[30 %] The AD will be responsible for providing services to various groups and cohorts of students. This includes: providing developmental advising/coaching to students taking remedial classes at the community college, making appropriate referrals, developing academic success plans, working closely with faculty and administrators from the community college to secure midterm grades for participating students, and working with other cohorts of students as assigned by the Director. The AD will also assist in ongoing evaluation and assessment of student learning outcomes and develop new and innovative programming to support institutional priorities and will work closely with SAI programs to ensure students are benefitting from that service

[20 %] The AD will work closely with the various offices to coordinate services for students. This includes close collaborations with the admissions review committee to identify students who need to take remedial classes at the community college. Work closely with Transfer Services to assist in planning and coordinating various facets of the Community College of Denver (CCD) recruiting program. Work closely with Academic Advising staff to coordinate the advisement and student placement into MSU Denver-only sections of remedial courses offered at the community college.

[10 %] Communicate with various on and off campus constituents. The AD will prepare and deliver MSU Denver-specific presentations to CCD students, parents and other relevant groups such as but not limited to Denver Scholarship Foundation. Conduct targeted written follow-up communications (email, phone and web) to inquiries, program participants and cohorts. Utilize technology such as Constituent Relationship Management (CRM) to engage and communicate with students.

[5 %] Perform additional duties as assigned by the Director of Student Academic Success. The AD will assist and support comprehensive enrollment and retention management initiatives. The AD will serve on committees that assist with the development of comprehensive retention initiatives to support student success and other committees assigned by the Director.

Required Qualifications

Bachelor’s degree in a human services or related area. A minimum of four years of progressively responsible program oversight experience at a college/university or in a field which is closely related to higher education. Experience supervising professional or student staff and participation in mentoring and persistence programs for students with progressively responsible duties. Proven experience in creating new persistence programs or initiatives. Ability to use Microsoft based software to manage data (Excel and Access). Two years’ experience providing academic advising/coaching to college students. Excellent oral and written communication skills. One year experience conducting assessment of student learning objectives. Knowledge and experience with retention strategies for college students. Demonstrated ability and commitment to work with a diverse population, preferably in a higher education setting.

Preferred Qualifications

Master’s degree in education or related area. Three years’ experience supervising professional staff (work study staff excluded). Two years’ experience overseeing a student academic support program or mentoring program. More than one year experience conducting assessment of student learning outcomes. Knowledge of admissions requirements, and policies for the State of Colorado. Knowledge or experience with immigrant services and remedial coursework. Experience analyzing and interpreting data. Experience interpreting or identifying testing scores for remedial coursework. Experience with developing programs and retention/persistence initiatives.

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

Official transcripts will be required of the candidate selected for hire.

Keyword Phrases

  • Student Academic Success
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • Student Affairs and Services
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Director
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter