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As a key member of the Student Academic Success leadership team, the Associate Director for Student Access and Persistence is responsible for assisting the Director of Student Academic Success Center (SASC) in the delivery of academic support services, mentoring programs, and other persistence initiatives to students. This includes the supervision and oversight of Immigrant Services, Metro Scholars, MSU Denver-only sections of remedial courses offered at the community college, mentoring programs including but not limited to, Brother to Brother, MSU Mentors(formally success coaching), and Summer Scholars student support programs. This position will coordinate and provide services to students who are taking developmental coursework at the community college level. The Associate Director (AD) will also participate in various progressive activities designed to support enrollment and retention initiatives at MSU Denver including Supplemental Academic Instruction initiatives (SAI).
[35 %] The AD will be responsible for supervision and program oversight. The AD will oversee the Immigrant Services, Metro Scholars, MSU Denver-only sections of remedial courses offered at the community college, mentoring programs including but not limited to, Brother to Brother, MSU Mentors(formally success coaching), and Summer Scholars student support programs. The AD will ensure the services and processes of each area of responsibilities support the mission of the division and the University, and are efficient, effective, and student-centered. This includes analyzing and interpreting data, using strong writing skills to produce written reports, and supervising staff, and conducting annual performance evaluations. The AD will be responsible for creating and maintaining mentoring programs that successfully contribute to persistence goals.
[30 %] The AD will be responsible for providing services to various groups and cohorts of students. This includes: providing developmental advising/coaching to students taking remedial classes at the community college, making appropriate referrals, developing academic success plans, working closely with faculty and administrators from the community college to secure midterm grades for participating students, and working with other cohorts of students as assigned by the Director. The AD will also assist in ongoing evaluation and assessment of student learning outcomes and develop new and innovative programming to support institutional priorities and will work closely with SAI programs to ensure students are benefitting from that service
[20 %] The AD will work closely with the various offices to coordinate services for students. This includes close collaborations with the admissions review committee to identify students who need to take remedial classes at the community college. Work closely with Transfer Services to assist in planning and coordinating various facets of the Community College of Denver (CCD) recruiting program. Work closely with Academic Advising staff to coordinate the advisement and student placement into MSU Denver-only sections of remedial courses offered at the community college.
[10 %] Communicate with various on and off campus constituents. The AD will prepare and deliver MSU Denver-specific presentations to CCD students, parents and other relevant groups such as but not limited to Denver Scholarship Foundation. Conduct targeted written follow-up communications (email, phone and web) to inquiries, program participants and cohorts. Utilize technology such as Constituent Relationship Management (CRM) to engage and communicate with students.
[5 %] Perform additional duties as assigned by the Director of Student Academic Success. The AD will assist and support comprehensive enrollment and retention management initiatives. The AD will serve on committees that assist with the development of comprehensive retention initiatives to support student success and other committees assigned by the Director.
Bachelor’s degree in a human services or related area. A minimum of four years of progressively responsible program oversight experience at a college/university or in a field which is closely related to higher education. Experience supervising professional or student staff and participation in mentoring and persistence programs for students with progressively responsible duties. Proven experience in creating new persistence programs or initiatives. Ability to use Microsoft based software to manage data (Excel and Access). Two years’ experience providing academic advising/coaching to college students. Excellent oral and written communication skills. One year experience conducting assessment of student learning objectives. Knowledge and experience with retention strategies for college students. Demonstrated ability and commitment to work with a diverse population, preferably in a higher education setting.
Master’s degree in education or related area. Three years’ experience supervising professional staff (work study staff excluded). Two years’ experience overseeing a student academic support program or mentoring program. More than one year experience conducting assessment of student learning outcomes. Knowledge of admissions requirements, and policies for the State of Colorado. Knowledge or experience with immigrant services and remedial coursework. Experience analyzing and interpreting data. Experience interpreting or identifying testing scores for remedial coursework. Experience with developing programs and retention/persistence initiatives.
IMPORTANT: In order to be considered as an applicant you must apply via the online application system, www.msudenverjobs.com.
Official transcripts will be required of the candidate selected for hire.
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