Coordinator of Human Resources Support Services - West Valley-Mission Community College District in Santa Clara California

Unfortunately, this job is expired as of 8/8/2014.

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West Valley-Mission Community College District

Santa Clara, California

United States

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Detailed Job Description

The Department of Human Resources is seeking a talented individual to fill the position of Coordinator of HR Support Services.

Comprised of two colleges, West Valley College and Mission College, we are located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate our two colleges for our friendly staff and supportive atmosphere.

Under direction of the Associate Vice Chancellor of Human Resources, coordinate the timely and accurate delivery of services related to benefits, classification, training and organizational development, recruitment and selection, human resources automated systems, equal employment opportunity and employee relations. Provide direct supervision to assigned professional staff and perform other leadership and support in duties as assigned.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.


100% of full time, 40 hours per week, 12 months per year. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the Confidential Employee Unit.

Work Location: West Valley-Mission Community College District, located on the campus of West Valley College, Saratoga, CA.

Minimum Qualifications

1. Education – A four year degree from an accredited college or university with major course work in human resources management or closely related field. Work experience may be substituted for college education;

2. Experience – Three years of increasingly responsible technical personnel experience in a lead or supervisory capacity, preferably in an educational environment;

3. Demonstrated ability to effectively work with persons of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

Desired Qualifications

  • Knowledge of and experience in implementing a benefits program for public employees.
  • Experience working with online recruitment systems.
  • Knowledge of and experience working with the Affordable Care Act, bargaining unit contracts, and outside consultants.

Examples of Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

  • Coordinate the internal operations of Human Resources Department, in the areas of benefits, training and organizational development, and recruitment to ensure that activities are conducted in a timely and accurate manner consistent with applicable state and federal law.
  • Counsel District administrators, managers, supervisors and others on the relevance of federal and state laws affecting human resources; review proposed personnel actions for conformity with regulations, classification standards or correct personnel practices.
  • Maintain Human Resources budget and monitor expenditure of funds for recruitment, training and development, retiree recognition reception, employee assistance program, and benefits areas; compose and prepare correspondence, reference documents, questionnaires, surveys, reports and other information as required.
  • Develop, plan, and implement District employee organizational development and training programs; confer with administrative and supervisory personnel to determine training needs. Identify local, state and national trends in organizational development and training, including procedures and administration; develop, revise or maintain organizational development and training guidelines, rules, regulations, policies and procedures; coordinate development and provision of mandated and district-initiated training for all staff members.
  • Provide supervision, leadership and oversight and coordination of the District’s health benefits program, including administration; plan, design and develop liaison activities between employees, retirees, and insurance providers; evaluate requests for proposals (RFP’s); oversight of a third party vendor, committee development and leadership, identification of trends and the delivery of training; establish guidelines and policy; supervise records retention and HIPAA compliance; and supervise the workers’ compensation program.
  • Provide coordination and oversight of the District’s employment function, including recruitment, selection, testing and hiring of qualified candidates for administrative, academic and classified positions. Oversee local, state and national trends in employment, including recruitment and hiring procedures, and EEO requirements and administration; develop, revise or maintain employment guidelines, rules, regulations, policies and procedures.
  • Develop, plan and implement the District’s classification and compensation program; analyze duties and responsibilities of positions; prepare recommendations for new or revised classification specifications as appropriate, assuring that knowledge and abilities are accurately identified for each classification to assure proper testing and/or evaluation; and maintain official classification records and files.
  • Oversee compensation surveys to identify current labor market rates for selected benchmark or new classifications; recommend compensation changes as needed; conduct a wide variety of other studies involving subjects such as classification, fringe benefits, and legislation and staffing; make recommendations to the Associate Vice Chancellor as appropriate. Conduct and document job analyses with District administrators, supervisors and employees to obtain job content information; develop recruitment and examination plans for a wide variety of classifications; and oversee the creation and modification of recruitment brochures, ads and other materials.
  • Coordinate and serve on employment-related committees or groups such as the AB 1725 Steering Committee, District equivalency committee, employment and selection committees; attend committee meetings; and serve as a resource or provide technical support.
  • Consult on the development, implementation, and administration of automated systems utilized in all areas of service provided by Human Resources; develop and maintain procedures and training for optimal utilization of systems and cooperation across Administrative Services departments. Oversee Human Resources website.
  • Develop and implement improvements in techniques and practices to assure optimum performance within the department, keeping abreast of current trends and practices in the field to maintain state-of-the art practices.
  • Review, develop, revise or update office procedures related to assigned functions to assure operational efficiency and legal contract compliance; assure that effective communications are maintained within the area of responsibility.
  • Consult with the Associate Vice Chancellor on the status of department activities; develop and present to the Associate Vice Chancellor matters requiring the Associate Vice Chancellor’s decision; act on Associate Vice Chancellor’s directives and recommendations; and serve as a resource person to human resources staff regarding technical or operational matters.
  • In the absence of the Associate Vice Chancellor, perform duties related to the Associate Vice Chancellor’s position.
  • Coordinate and/or participate in employee orientation, recognition, in-service, and other human resources programs; attend and make presentations at Board meetings as assigned; assist with other human resources projects or activities as assigned.
  • Assure smooth operations within the areas of responsibility.
  • React to change productively and handle other essential tasks as assigned.
  • Assign, orient, train, supervise, counsel, and evaluate the performance of assigned staff; develop expectations for performance and standards of excellence; recommend personnel actions including, disciplinary actions and dismissals.
  • Prepare financial projections using accepted forecasting techniques and procedures; and prepare comprehensive recommendations and reports relative to the Human Resources department’s financial position.
  • Participate in preparation of state and federal grant applications.
  • Prepare and administer annual budgets for assigned area; review and approve expenditures according to established District policies and procedures.
  • Perform related duties as assigned.

Knowledge and Abilities

Knowledge of:

  • Principles, practices, and techniques of public personnel administration.
  • Principles and practices and of public sector organizational development and training
  • Federal and State legislation, and guidelines related to public sector employment and other pertinent areas.
  • District rules, regulations, policies, procedures, organization, operations and objectives.
  • Public employment benefits, classification and compensation systems.
  • Oral and written communications skills.

Ability to:

  • Manage the day-to-day operations of the service area effectively.
  • Compile information, conduct research studies and effective internal investigations.
  • Analyze data and information, reason logically and develop alternative solutions.
  • Prepare clear, concise and accurate reports, correspondence, class specifications, test documentation, and other written materials.
  • Read, interpret, apply and explain District, State and federal laws, rules, regulations, guidelines, policies and procedures.
  • Effectively present information in public meetings, small groups, or to a single individual, in person or on the telephone.
  • Use sound judgment in recognizing scope of authority.
  • Exercise good judgment and discretion in analyzing and resolving confidential, difficult and sensitive situations.
  • Communicate effectively orally and in writing using correct English usage, grammar, spelling, punctuation and vocabulary.
  • Operate mainframe and microcomputer using electronic mail, scheduling, word processing, spreadsheet and data base management applications software.
  • Operate electronic telephone, copier, calculator, facsimile and other office machines.
  • Exercise initiative and persistence in completing projects on time.
  • Coordinate work assignments with others.
  • Meet demanding schedules and multiple timelines.
  • Maintain accurate statistical and financial records.
  • Plan and organize work within established priorities.
  • Establish and maintain effective and cooperative working relationships with others.
  • Maintain confidentiality of sensitive information.
  • Relate effectively with people of varied academic, cultural and socio–economic backgrounds using tact, diplomacy and courtesy.
  • Work effectively and independently with minimal supervision.
  • Train, supervise and evaluate others.

Salary and Benefits

  • Anticipated Hiring Range: $5,852–$6,408 (monthly); with a maximum earnable monthly, excluding longevity and educational growth, of $7,749.
  • Employer-contributed medical, dental and vision for employee and dependents, to include domestic partner.
  • Employer-paid long term disability for employee.
  • Voluntary life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 22 days vacation leave accrued annually.
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Educational growth incentive program from $40 to $200 monthly.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.

Application Information


  • Interested applicants must submit online all materials requested, including: (1) A completed online West Valley-Mission Community College District application; (2) Resume; (3) Transcripts – (unofficial or official copies) for stated degrees having the degree confer/award dates circled. Official transcripts will be required prior to employment start date should the position be offered. (4) Cover letter and/or reference list, if requested; and (5) Any requested licenses or certificates, if applicable.
  • All sections of the online application, including Education and Educational Work History, must be completed thoroughly.
  • Supervisor(s) name(s) and telephone numbers must be included in the application.
  • Incomplete applications will not be considered.
  • Do NOT send unrequested materials. Unrequested materials will not be used for consideration of employment.
  • The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.


  • If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included, the application may be screened as not meeting minimum requirements.
  • Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
  • Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application.
  • If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store; then attach the electronic version of your transcript to this online application.
  • Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts.

For assistance, contact:
Office of Human Resources, Attn: Recruitment
14000 Fruitvale Ave, Saratoga, CA 95070
Phone: (408) 741-2174 Fax: (408) 867-9059

West Valley-Mission Community College District is an Equal Opportunity Employer

Keyword Phrases

  • Coordinator of Human Resources Support Services
  • 2 Silicon Valley locations
  • student-centered learning environment
  • empowering diverse human capital
  • Human Resources
Employment Type:Administrative Staff
Degree Required: See Job Description
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume