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Collaborate with the broader program team to plan, organize and coordinate various alumni
offerings and events, including handling logistics and administrative duties to that effect
Serve as the main liaison to program graduates in order to identify and respond to alumni needs and fulfill the mission of the overall alumni program. Manage the local communication system with alumni in partnership with the national alumni program
Work closely with the Business Support Services Director to leverage and deepen relationships
with the local business ecosystem and community
Manage the system for administrating the follow-up business diagnostics for program graduates and plan the corresponding business advising sessions with the broader program team
Draw upon alumni as ambassadors of the program, participants on panels and in clinics, and as referral sources for future cohorts in support of ongoing recruitment and outreach efforts
Monitor and communicate with the broader program team regarding the national Goldman Sachs 10,000 Small Businesses online/web platform
Manage the site approach to supporting scholars working with each other across cohorts and sites
Identify and share best practices among alumni for curriculum content
Networks with business support services to enhance the local entrepreneurship ecosystem and to advance program recruitment
Engages with program alumni, including individual relationship-building and participation in alumni events as needed
Participates in assessment of curriculum sessions through post session debriefings as
Participates in assessment of program through team debriefing and review process
Bachelor’s degree or equivalent experience
A minimum of five to seven (5 to 7) years work experience, preferably in alumni services,
program management or training in a higher education or corporate setting
Excellent planning, organizational, communication and interpersonal skills
Strong ability to develop and maintain relationships with alumni, broader program team, and local community partners
High personal and professional ethical standards
Experience working with small businesses or owning a small business
Knowledge of best practices in alumni services and/or adult education
Monday through Friday, 8:30 a.m. to 5:00 p.m.
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
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