Desktop Support Technician - Cuyahoga Community College in Cleveland Ohio

Unfortunately, this job is expired as of 11/28/2013.

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Cuyahoga Community College

Cleveland, Ohio

United States

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Detailed Job Description

Campus or Location

Corporate College East

Job Responsibilities

Duties and responsibilities include, but are not limited to:

Maintain inventory of replacement parts and supplies required to complete assignments.

Provide service and support for all printers college wide to minimize down time.

Provide direction and support for all PC replacement projects and printer replacements college wide.

Create and distribute software images using Ghost Console.

Maintain software patches.

Manage/process surplus equipment.

Assist network services with updates.

Performs other related duties as assigned.

Required Qualifications

High School Diploma or GED.
Minimum of four years related experience and/or training.

Basic grammar skills and Basic level skills in word processing (MS Word).

Excellent written and verbal communication skills.

Sensitivity to respond appropriately to the needs of a diverse population.

Preferred Qualifications

Associates Degree

Background in electronics

A+ Certification

Two years of experience rebuilding HP Laser Jet Printers and experience on PC trouble

Basic knowledge of networking

Work Schedule

Primary work schedule will follow the standard College hours of business 8:30am to 5:00pm, Monday – Friday. However, the position may require extended on site support that on occasion may include evenings and/or weekends.

Target Hiring Rate/Salary

Minimum $43,418 annualized

Special Note

Full time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for this position.

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Keyword Phrases

  • Desktop Support
  • Desktop Support Technician
  • Exemplary Learning and Teaching Community
  • Embrace Diversity
  • Promote Individual Development and Quality of Life
  • Network/System Administration
  • Computer Support and Training
Employment Type:Administrative Staff
Degree Required: High School
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter