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Direct the Small Business Development Center (SBDC) program and implement activities; provide direct consulting to the majority of the center’s clients and play a primary role in developing client scopes of work; manage the day-today operations of the SBDC; develop community and business partnerships and collaborations; interface with Federal, State, and local governmental and non-governmental economic development agencies to promote and facilitate regional business creation, retention, and expansion in the assigned service areas.
A. Creates and implements an operating business plan. Recruits, screens and contracts with appropriate professional and technical consultants to deliver SBDC programs and services. Hires and manages other business advisors as needed. Plans, develops, prepares and monitors program budget. Evaluates SBDC programs, developing innovative programs and implementing new programs and/or changes to existing programs, as necessary. Plans, develops, coordinates, schedules and supervises delivery of programs and services sponsored by or provided directly by the SBDC; including, but not limited to, workshops, seminars, conferences, special events, etc. targeted to small businesses. Facilitates the creation of systems and sites for delivery of SBDC business counseling services and seminars. Meets with current and/or prospective local/regional small business owners to provide general counseling regarding business management practices, as needed. Monitors, reviews, organizes, acquires and provides access to counseling, data and information useful to business development projects. Works with local business leaders, business organization, Chambers of Commerce, community leaders and other economic development agencies to promote business development and entrepreneurship. Assigns, supervises, coordinates, evaluates and monitors work performed by SBDC staff. 30%
B. Identifies and develops local sources to obtain funding and expand services and outreach. Determines the needs of the local community. Assesses program impact on local community. Participates in activities of other local economic development efforts, as feasible and appropriate. Promotes and markets SBDC programs and services regionally; makes presentations to local and regional business and civic groups and organizations, as appropriate. Maintains a network of resource business assistance organizations, business professionals, and economic development agencies. 30%
C. Develops cooperative working relationships and partnerships with the other directors and advisors in the SBDC Network. Ensures compliance with applicable SBA/SBDC guidelines and regulations. Compiles, writes and submits timely narrative and quantitative reports for all SBDC activities and meets milestones and goals. Conducts client follow-up activities and completes project evaluation reports, and collects data to provide economic impact narratives. Interprets, applies, communicates, and implements pertinent laws and/or SBDC policies and procedures, as appropriate. 30%
D. Prepares reports for the Dean, as necessary; administers SBDC client records; administers SBDC operational systems and records to assure audit and accreditation readiness. Develops presentations and/or articles for publication, as necessary.
Perform other duties as assigned. 10%
Master Degree in Business, Management and/or administration and 3 years of related experience is required.
Given the rapid pace of change and the support requirements for this position, training and experience in the following computer programs is required: Desktop publishing, Word processing, Data Base management, and Excel.
Five years of work experience in a Small Business Development Center.
The hiring range for this position is dependent upon qualifications and departmental equity. Benefits of employment include a comprehensive health and welfare plan, tuition remission program for employee, spouse and dependent children and a generous 10% contribution to the University’s 403B retirement plan.
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