Director of International Student and Scholar Services - Northern Essex Community College in Haverhill Massachusetts

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Northern Essex Community College

Haverhill, Massachusetts

United States

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Detailed Job Description

Budget Title:  Senior Staff Associate (SL-5)

Salary:  $90,000 - $93,000

The Office of International Student and Scholar Services (ISSS) serves as the principal administrative office for the delivery of programs and services to approximately 2,200 international students and 100 J-1 international scholars, researchers and faculty at Binghamton University.

The SUNY system and Binghamton University in particular have identified Global Engagement as a focus for strategic excellence. Binghamton and its leadership have won eight national awards for excellence in internationalization, including the NAFSA: Association of International Educators Senator Paul Simon Award. Binghamton University has the largest Dual Diploma Program in the SUNY System, with three universities in Turkey enrolling more than 350 students. Other faculty and/or student initiatives are active or under development with universities in China, India, Vietnam, South Korea, Jordan and South Africa.

The ISSS partners with other offices, departments, divisions and student groups to support the academic and social integration of Binghamton’s international community, as well as the capacity of Binghamton as a whole to assist and benefit from that integration. The ISSS helps nurture the growth of an international community and foster an environment that is responsive to its needs.

Binghamton University is positioned for further international student growth forecast over the next several years. The ISSS has a highly skilled, stable, motivated and dedicated staff and is held in high regard by both the senior administration and faculty.

The ISSS works closely with offices throughout the institution, including career development, student health and counseling, the dean of students, residential life and orientation, as well as the office of international programs, dual diploma programs, and the deans offices and academic advising and admissions offices of all academic units within the University.

The position reports to the Executive Director of Student Services.

Duties include:

  • Responsible for the leadership and overall operation of ISSS; the Director has oversight of University compliance in relevant areas of federal regulations, administration of regulatory and cultural services and programs for Binghamton’s international population.
  • Serve as Principal Designated School Official to the U.S. Department of Homeland Security (DHS) for the F-1 Student Visa Program and Responsible Officer to the U.S. State Department for the J-1 Exchange Visitor Program.
  • Formulate and evaluate service and program goals, objectives, policies and procedures.
  • Project, plan, negotiate and manage office and program budgets.
  • Develops, implements and supports cross-cultural programs involving international students, the University and local-area communities.
  • Oversee the advisement of international students, scholars, and faculty on immigration regulatory matters, financial concerns, employment, personal and cultural concerns, tax issues and health insurance; interpret values, customs and behaviors.
  • Supervises ISSS office staff.

Minimum Qualifications:

  • A Bachelors Degree is required; Masters Degree is strongly preferred.
  • A minimum of five years of progressively responsible experience in an international students and scholars office in a complex University environment is required. Current leaders or directors of such offices are preferred.
  • This position requires a sophisticated knowledge of current U.S. immigration regulations and procedures related to international students and scholars, and a detailed knowledge of the Student and Exchange Visitor Information System (SEVIS).
  • He or she will be well versed in the technical aspects of the field including compliance and immigration policy and practice.
  • The successful candidate will have demonstrated knowledge of best practice in supporting international students and scholars in a university environment.
  • He or she will possess excellent interpersonal, written and oral communication as well as strong administrative, supervisory, organizational, and collaborative leadership skills.
  • The ideal candidate will have integrity as a core value, a proven commitment to global education, superb management and relationship-building skills, and an optimistic and opportunistic approach.
  • Candidate should have demonstrated ability to foster positive and productive relationships with all campus constituencies, including students, faculty, staff, alumni, and divisional and institutional leadership, outstanding proficiency in teamwork, collaboration, and problem-solving.
  • Must have experience in crisis management and possess the ability to take appropriate initiative, balance competing priorities, exercise sound judgment under pressure, and communicate clearly with campus and community stakeholders.
  • The successful candidate must be a U.S. citizen or U.S. permanent resident in order to be eligible for authorization by the U.S. Department of State and the U.S. Department of Homeland Security as a Responsible Officer and Principal Designated School Official, respectively.

Please Note:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Deadline for Internal Applicants:  9/12/12

Deadline for External Applicants: open until filled

Persons interested in this position should apply online.

Please submit:

  1. Resume,
  2. Cover letter, and
  3. Contact information for three professional references.

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:

The State University of New York and Binghamton University are Equal Opportunity/Affirmative Action Employers.

Keyword Phrases

  • ISSS
  • Prizes, Initiative, Innovation
  • Appreciative Inquiry
  • Diverse Workforce
  • Libraries
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Director
Salary: See Job Description
Type of School:2 - Year Institution / Technical
Application Requirements: CV/Resume
Cover Letter