Staff Associate/Server Support Specialist - Worcester State University in Worcester Massachusetts

Unfortunately, this job is expired as of 10/9/2013.

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Worcester State University

Worcester, Massachusetts

United States

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Detailed Job Description

OFFICIAL TITLE:     Staff Associate/Server Support Specialist

SUPERVISION RECEIVED: Day to day supervision from Chief Information Officer (or appropriate designee)

SUPERVISION EXERCISED: Day to day supervision of occasional temporary or student support personnel


Responsible for administration and maintenance of UNIX/LINUX server infrastructure, including Sun Solaris and Unidata administration.
Responsible for support of Windows-based hardware/software campus administrative systems, including server and data storage environments.
Responsible for UNIX/LINUX and/or Windows security, backup, and disaster recovery.
Assist in management of the campus data centers.
Assist in the planning, development, and implementation of college computing and network resources.
Assist in the training of part-time and student workers/interns.
Assist in Help Desk and other user-based services.
Provide support for various software integrations, including Rave, Perceptive’s Document Imaging, Business Objects SQL server.
Assist with Ad Hoc programming tasks (e.g., course lookup, password reset, etc.).
Implement and support database software updates, including R25/25Live, SAValet, daemon, Payment Gateway, Core Web Services.
Monitor servers and the UPS for maintenance and upgrade issues.
Determine budgeting needs for server, infrastructure and UPS (maintenance, upgrades, licensing, and support).
Keep current on technology, including infrastructure, support and licensing.
Perform other duties as assigned by the Associate Director of Administrative Services (or appropriate designee).


College degree, preferably in computer science or information technologies, or technical training plus experience.
Must have strong demonstrated skills in UNIX/LINUX and Windows environments.
Familiarity with C++ and Java scripting; prior knowledge of Sun Solaris and Unidata a plus.
Knowledge of database technologies and database management systems.
Knowledge of web server applications, such as Apache and Tomcat, IPlanet.
Experience with basic network technologies and protocols.
Must have strong interpersonal and communication skills.
Must be self-motivated and able to work without direct supervision.

About Worcester State University

Worcester State University is a public institution of higher learning set on 58 acres in the residential west side of Worcester, Massachusetts. We are dedicated to preparing students for personal success, rewarding careers, and effective citizenship in the 21st century. We offer undergraduate and graduate degree programs in the traditional liberal arts and sciences, teacher education, biomedical sciences, business, and the health professions.

Additional Information

 Worcester State University is an Affirmative Action/Equal Opportunity Employer. M/F/D/V. Women and minorities are strongly encouraged to apply.

Application Instructions

All applicants must apply online at

Necessary documents for submission include a cover letter, resume, official transcript of highest degree (sent directly from appropriate registrar to address below), and 3 letters of reference signed by hand and dated within the last six months.

All information which can be uploaded to one's e-account should be done so by the applicant; information which cannot may be faxed to 508.929.8163, emailed to, or may be sent to the following address:

Director of Human Resources
Worcester State University
486 Chandler Street
Worcester, MA 01602-2597

Keyword Phrases

  • University Technology Services
  • Staff Associate/Server Support Specialist
  • Intellectual Growth
  • Embrace Diversity
  • Residential Environment
  • Other IT
  • Network/System Administration
  • Multimedia
  • Computer Support and Training
Employment Type:Administrative Staff
Degree Required: Not Specified
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter