Student Success Specialist - Immigrant Services Program - Metropolitan State University of Denver in Denver Colorado

Unfortunately, this job is expired as of 8/2/2013.

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Metropolitan State University of Denver

Denver, Colorado 80217

United States


Detailed Job Description

This position is responsible for providing comprehensive academic support services to non-native English speaking (NNS) students served by the Student Academic Success Center (SASC). The Immigrant Services Program (ISP) Student Success Specialist will develop the advising, the tutoring, and student development components of the program to ensure NNS student success. This person is also responsible for collaborating with faculty, staff, and various campus departments for maximum program development and effectiveness. The ISP Student Success Specialist will participate in various progressive activities designed to support enrollment and retention initiatives within the Immigrant Services Program and the SASC.


(50%) Support Services for students. Support Services include the following: advising/coaching, assistance with class registration, career planning, referrals to appropriate resources on campus, assistance with financial aid forms; applications, and appeals, goal/future planning, encouraging students to participate in campus activities, academic guidance, and tracking of academic progress. This position will promote, support, and participate in multicultural and diversity initiatives to positively impact student retention and graduation rates. This position will also assist in ongoing evaluation and assessment of student learning outcomes.

(30%) Collaboration with other departments/staff. The ISP Student Success Specialist will be responsible for maintaining a relationship with the Admissions Office to promote a smooth transition into the University environment for matriculated immigrant students. This position will serve as a resource for academic department chairs, faculty, and deans to provide training and guidance on teaching NNS students. This position will also maintain close working relationships with various stakeholders (First Year Success, Financial Aid, Admissions, English Department, Writing Center, Counseling Center, Health Center, and other University entities) to provide a continuity of services for students through graduation. This person will present to community groups and high schools on the academic challenges faced by NNS students in higher education as appropriate.

(15%) Professional Development. The ISP Student Success Specialist will be responsible for staying current on immigrant/refugee groups, various ethnic groups within groups, needs and backgrounds. This position is also responsible for staying current with immigration status issues at the local, state, and federal levels, and community services for refugees and immigrants. The ISP Student Success Specialist will engage in research via reading information from various list serves and other mediums as appropriate as well as promote visibility in the community through active engagement in community immigrant services organizations. Remain current with catalog and Academic Advising Center for training & currency. Attend conferences as appropriate to assist in the development of comprehensive retention initiatives to support student success.

(5%) Perform additional duties as assigned through the Director of the Student Academic Success Center. Assist and support comprehensive enrollment and retention management initiatives.

Required Qualifications

1) A Bachelor’s degree in linguistics, language learning/teaching, linguistic diverse or related area is required.
2) Current knowledge in refugee/immigrant groups in the U.S.
3) Knowledge of numerous cultures, including differences among cultures within a particular group (from a country, an area, etc.).
4) Knowledge of how culture, language, and academic backgrounds affect performance in higher education.
5) Experience in determining academic level of non-native English speakers/readers/writers.
6) Ability to listen and recognize and distinguish structural and grammatical ability and academic maturity versus speaking fluency.
7) Experience teaching or tutoring immigrants and refugees.

Preferred Qualifications

1) Master’s degree in linguistics, language learning/teaching, linguistic diverse or related area.
2) Bi-lingual/fluency in English/Spanish or other language.
3) Experience tracking students using database software.
4) Experience with Banner.
5) Experience advising and/or teaching or tutoring students in a higher education setting.

Special Instructions to Applicants

In order to be considered you MUST apply at Be prepared to attach a cover letter, resume and a list of three professional references (all separate attachments). The chosen candidate will be required to provide a copy of their transcripts. Official transcripts will be required within 30 days of hire.

Keyword Phrases

  • Student Academic Success
  • Diverse institution
  • Urban environment
  • Comprehensive college offering bachelors & masters
  • Counseling
  • Multicultural Affairs and Affirmative Action
  • Student Affairs and Services
  • Tutors and Learning Resources
Employment Type:Administrative Staff
Degree Required: Bachelors
Experience: See Job Description
Level of Job: Analyst / Staff
Salary: Not Specified
Type of School:4 - Year / Masters Institution
Application Requirements: CV/Resume
Cover Letter