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Responsible for marketing, recruitment, admission, retention and student support for the undergraduate NEP & graduate CPD. Student support responsibilities will include coordination of NEP internships. Administrative responsibilities will include development and maintenance of program enrollment records, student progress reports, and program performance measures for the WSU Graduate School.
Positions require a Bachelor’s degree and two (2) years of academic advising experience or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.
Previous work experience at an institution of higher education.
Experience working with diverse faculty, students and staff.
Previous work experience advising students for undergraduate or graduate programs.
Previous work experience in recruiting, marketing and/or sales.
Advising & Student Services Support – 40%
Assists prospective and incoming students in the selection of appropriate courses, re-evaluates degree audits for academic readiness, and prepares to-do lists.
Advises and assists students to complete necessary admissions requirements and paperwork and reviews progress to ensure all admissions requirements are met.
Advises transfer students, fields inquiries about program policies and prerequisites, and advises potential students regarding course equivalences and transfer credits.
Receives and evaluates transcripts for course equivalency, determination of prerequisites, and verification of departmental requirements.
When necessary requests syllabi from other universities to determine acceptability of courses to meet program requirements.
Determines what courses are needed to fulfill program requirements for admission.
Advises current NEP students as needed and in conjunction with the faculty advisors.
Updates confidential student files after advising sessions.
Oversees enrollment and admission processes for program students and online course registration, assists students with academic, admission, registration and other issues.
Provides guidance to graduate students who have questions regarding committee composition, planning for master’s degree program, internships, resume assistance, graduation paperwork requirements, career counseling, or other concerns.
Updates and oversees course scheduling for NEP courses in ROOMS.
Partners with WSU Spokane Student Affairs, make referrals to campus resources as needed.
Meets with students each semester to review progress.
Coordinates with faculty to resolve student concerns and works to resolve student issues.
Coordinates with Graduate School to ensure requisite courses are completed; responds to students on graduate leave status regarding policies and procedures for returning to active student status.
Coordinates and submits MS CPD student paperwork to the Graduate School (e.g., Program of Study, Change of Committee, and Non-Thesis Final Examination Scheduling form, and collecting and submitting faculty ballots).
Serves on WSU Spokane Career Fair planning committee including identifying potential vendors and coordinating student participation.
Marketing, Recruiting & Outreach – 20%
Develops and maintains a comprehensive Department Marketing Plan.
Prepares and regularly updates all program marketing materials, including Department web pages, newsletters, brochures, advertisements, and other recruiting materials.
Monitors and regularly updates Department social media, including Facebook, Twitter.
Works regularly with WSU Spokane Communications office on press releases and news items regarding Department faculty and student research and service activities.
Communicates regularly with staff and administrators in undergraduate programs and departments at other WSU campuses, Eastern Washington University, Gonzaga University, Whitworth University, the University of Idaho, the University of Montana, and other colleges and universities in the region to recruit applicants.
Manages student recruitment for MS CPD program.
Travels to regional career/graduate school fairs, conferences, businesses and colleges/universities as necessary.
Responds to all MS CPD program queries in a timely manner.
Works closely with international applicants on program admissions.
Works with WSU Spokane Student Affairs to support and supplement campus recruitment efforts and maintain CRM databases.
Serves on the WSU Spokane Recruiting committee to assist with campus recruiting initiatives including Health Science Preview Days, Counselor events, etc.
Serves on WSU Spokane Orientation Committee to plan and implement campus orientation day and coordinate department orientations.
Assists with Program Orientations and recruitment activities, and with any other events and/or projects as needed.
Fiscal and Budget Support – 15%
Tracks and provides forecasts for Department revenue (UG enrollment, F&A, salary accruals) for planning purposes.
Inputs and tracks reimbursements, ensures reimbursements are submitted in a timely manner according to University policies.
Evaluates condition of and costs for expenditures such as equipment, supplies, and furniture; collaborates with Department Chair to derive cost estimates for equipment needs, space renovations, and projects.
Administrative – 10%
Provides oversight and guidance to everyday business functions of the office including responses to inquiries for information, department policies, and administrative procedures.
Collaborates with Department Chair on special projects such as accreditation reviews, self-studies and annual surveys and assessments.
Admissions – 10%
Evaluates applications, completes exceptions, determines deficiencies, and arranges admissions committee review of top tier applications for undergraduate and graduate programs.
Communicates admissions decisions to applicants as required.
Interacts and communicates with WSU Student Affairs Office for admissions, student accounts, financial aid, and Pullman pre-health advising office.
Assists the Director and Admissions committee chairs as necessary in obtaining additional student information and making admissions decision regarding individual students.
Other Duties – 5%
Performs other duties as required.
Founded as the people’s university in 1890, Washington State University fulfills that commitment by transforming lives through education, research, and community outreach. In 2015, the University celebrated 125 years of delivering life-changing knowledge and discoveries to citizens across the state, region, nation, and around the world. The state’s only land-grant institution and one of two public research universities, WSU provides a world-class education to nearly 30,000 students through its multi-campus, statewide locations and online. The University strives to ensure that higher education is accessible at an affordable cost—a decades-long WSU commitment to the state’s citizens. The University offers more than 200 undergraduate fields of study and 127 graduate and professional degree programs. Many academic programs win recognition nationally for excellence. WSU is one of just 108 public and private universities in the United States—out of more than 4,500—singled out for its “very high research activity” by the Carnegie Foundation for the Advancement of Teaching. The University’s research agenda is focused on addressing challenges in health, sustainability, smart systems, national security, and opportunity and equity. WSU is a major driver of Washington’s economy, partnering with many of the state’s leading industries, including agribusiness, aerospace, health care, software, and construction. The University is responsible for nearly 20,600 jobs statewide and generates an overall economic impact of more than $3.3 billion annually. The institution’s operating budget expenditures total nearly $2 billion annually.
Washington State University Spokane
Located in the University District along the riverfront in downtown Spokane, WSU Spokane is the University’s health sciences education and research campus. The campus is home to the Elson S. Floyd College of Medicine, scheduled to welcome its charter class in August 2017. The University has relocated all of its health sciences disciplines and built new facilities on the campus in recent years. Among the new construction: an $80 million Pharmaceutical and Biomedical Sciences Building and a $34.6 million Nursing Building. Nearly 1,500 undergraduate, professional, and graduate students pursue degrees at the 48-acre campus, which also houses programs offered by Eastern Washington University and is located just across the Spokane River from Gonzaga University.
Spokane is the second largest city in Washington State and the largest city between Seattle and Minneapolis. Complete with a rich cultural scene, historic neighborhoods, urban appeal, and easy access to four-season outdoor recreation, Spokane supplies a high quality of life for the nearly half million residents who live in the region.
To learn more about the Spokane community, visit my.spokanecity.org
Competitive benefits available hrs.wsu.edu/benefits
WSU Spokane is a tobacco free campus.
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU is committed to excellence through diversity and faculty-friendly policy action, including partner accommodation and NSF ADVANCE Institutional Transformation programs (http://www.advance.wsu.edu/).
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or firstname.lastname@example.org.
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