Detailed Job Description
The Assistant Director Ferguson Student Center is responsible for overseeing the daily operations of The University of Alabama Ferguson Student Center.
Additional Department Summary:
As the "community center" for The University of Alabama, the Ferguson Student Center hosts programs, provides services and maintains facilities to enhance the campus life experience for students and others in the University community. The Ferguson Student Center is a 300,000+ sq. ft., multi-purpose facility including a 1,000+ seat capacity ballroom, a 400+ seat theater, 21 meeting rooms, a food court, Crimson Catering (University catering department), three computer labs, numerous office spaces, SUPEstore (University bookstore), Mail Center, full-service bank, copy and print center, and multiple lounge spaces. With an emphasis on excellent customer service and creating an engaging Student Center, the Assistant Director coordinates an integrated service team that includes the Event Coordinator, AV & Computer Support Technician, and student Building Mangers. The Assistant Director oversees daily operations and coordinates support services for the facility, including marketing, programming, Art Gallery, assessment, scheduling student Building Managers and student employee leadership development. This will include developing and implementing a comprehensive student employee training and recognition program for all Ferguson Student Center student staff. The Assistant Director is responsive to student development and educational needs, and participates in the establishment and implementation of the Ferguson Student Center's goals and objectives. The Assistant Director will participate in planning, evaluations and assessment. This position will update all policies and procedures in written format as needed. Responsible for the evening/weekend operations of the Ferguson Student Center. This position will work closely with campus partners including University Programs, Student Involvement, Crossroads, Center for Service and Leadership, Student Media, Blackburn Institute and Academic departments to ensure quality programming and services that create an engaging environment within the Ferguson Student Center. Provides assistance for all evening and weekend programs and services. Maintains and updates departmental web pages, social media and marketing publications. Responsible for developing the mission and vision for the art gallery as well as determining its annual schedule of artists and exhibits.
Required Minimum Qualifications
Bachelor's degree and at least three (3) years of professional experience in student union operation, student development training, or a related field; OR Master's degree and at least one (1) year professional experience in student union operation, student development training, or a related field.
Additional Required Department Minimum Qualifications:
Budget management, supervision of student employees, knowledge of marketing and promotion fundamentals, and knowledge of student development philosophy and its application to a student union setting is preferred. The scope of the position requires some evening and weekend work. Must have valid U.S. driver's license. Must be at least 21 years of age and have an acceptable Motor Vehicle Report as determined by the insurance carrier.
Skills and Knowledge:
The ability to attend to details with accuracy and efficiency and to handle numerous tasks simultaneously is required. The ability to compose written communications, guidelines, and procedures, as well as the ability to clearly communicate verbally is required. The ability to use Microsoft Office applications, such as Word and Excel, is required. Knowledge of Word Press and Adobe Suite (Illustrator, Photoshop, InDesign) is preferred.
A Master's degree in Education Administration, College Student Personnel, or a related field and minimum of 3 years of professional experience in student union operation, student development training, or a related field. • Demonstrated knowledge and experience in leadership, organizational, communication and decision making skills • Demonstrated knowledge and experience in providing excellent service to customers in a student union or conference center setting •Demonstrated knowledge and understanding of the role of students and student development in a college union •Demonstrated knowledge and experience in student programming and student leadership development; and ability to advise, teach and coach University students •Demonstrated excellent interpersonal and communication skills, written and verbal including a customer service orientation and ability to collaborate and develop partnerships with various University departments, faculty, staff and student organizations. •Demonstrated experience developing innovative communication methods for services and programs including print and electronic media and website design. •Demonstrated speaking, facilitation, and presentation skills including ability to easily relate with people and project a feeling of confidence and competence and handle stressful situations with ease and in a most professional manner •Strong organizational and multitasking skills including ability to manage multiple priorities and willingness to adjust personal schedule to needs of programming, and the necessity to observe, participate in, and evaluate programs. •Ability to gather and analyze complex data and situations in order to draw valid conclusions and make appropriate recommendations. •Demonstrated ability to deal effectively with the public, students, faculty, staff, alumni and external agencies •Demonstrated knowledge and experience with event scheduling software such as EMS •Demonstrated knowledge and proficiency with computers and basic software applications including both Windows-based and Apple Macintosh systems •Demonstrated knowledge and proficiency with computers, basic software applications, and event management and set-up diagram software •Demonstrated knowledge and ability in budget development and monitoring •Demonstrated knowledge and ability in inventory management •Demonstrated knowledge and ability in scheduling practices •Demonstrated ability to identify and resolve problems effectively and independently •Demonstrated ability to recruit, hire, evaluate, supervise, train, and schedule professional and student staff •Thorough knowledge of the practices, procedures and activities of public relations, marketing, and event promotions preferably in a college union or nonprofit organization setting. •Working knowledge of methods and materials used in graphic design, web, and electronic media production including knowledge of social media and analytics software •Demonstrated interpersonal skills including the ability to work effectively as part of a team in a multi-cultural environment •Demonstrated communication skills (verbal and written) • Demonstrated planning and organization skills including the ability to handle multiple projects or tasks simultaneously •Willingness to work irregular and flexible hours •Demonstrated experience working within a higher education (university or college) environment •Knowledge of Art Gallery operations and/or Art Gallery advisory board experience, preferred. •Working knowledge of safety standards and procedures •Demonstrated experience with a national higher education professional association, i.e. Association of College Unions International (ACUI) and National Association of Campus Activities (NACA), National Association of Student Personnel, Administrators (NASPA) and American College Personnel Association (ACPA). 58 Monthly (exempt): - Minimum - $ 37835.16 Midpoint - $ 54870.36
Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction will receive an individualized review of the prior conviction before a hiring decision is made. EOE/AA
The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, genetic information, disability, or protected veteran status, and will not be discriminated against because of their protected status.